72 per cent of B2B buyers have completed a significant transaction. Nearly three out of four B2B buyers (72 per cent) reported completing a recent significant purchase by ordering and paying online, according to Gartner, Inc. A Gartner survey of 725 B2B buyers from November through December 2021 found that…
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The term zero trust is now prevalent in security vendor marketing. Executive performance evaluations will be increasingly linked to ability to manage cyber risk; almost one-third of nations will regulate ransomware response within the next three years; and security platform consolidation will help organizations thrive in hostile environments, according to…
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Leading to a significant rise in the use of BPO providers. Half of current finance artificial intelligence (AI) deployments will be either delayed or cancelled by 2024, while the use of business process outsourcing (BPO) for AI will rise from 6 per cent to 40 per cent within two years,…
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Technological responses to disruptions, supply shortages and security incidents 34 per cent of respondents said that adapting to new technology is the most important strategic change supply chain organizations will face five years from now,” said Dwight Klappich, vice president analyst with the Gartner Supply Chain practice. “Supply chain leaders…
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75 per cent of the global population will have Its personal data covered. As the number of privacy regulations worldwide continues to grow, organizations should focus on five privacy trends to help meet the challenges of protecting personal data and meeting regulatory requirements, according to Gartner, Inc. “By year-end 2024,…
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Retaining mid career women hinges on advancement and pay equity. In 2022, women account for 19 per cent of C-level positions in the average supply chain organization, up from 15 per cent in 2021, according to a survey by Gartner, Inc. and AWESOME. However, women comprise 21 per cent of VP-level roles, a…
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Only 24 per cent of workers report feeling connected to their organization’s culture. Seventy-six percent of HR leaders feel that hybrid work challenges employees’ connection to organizational culture, according to a recent survey by Gartner, Inc. A February 2022 Gartner poll of more than 200 HR leaders reveals the most…
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Companies investing in productivity and efficiency. As CFOs look for ways to fight inflation’s impact on margins, self-service analytics will be a critical tool for driving employee productivity, according to a survey by Gartner, Inc. In December 2021, Gartner surveyed 400 finance executives and found the most selected combination of…
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The path to purchase cannot drive meaningful CX outcomes. Organizations that demonstrate how customer satisfaction is associated with growth, margin and profitability are more likely to report customer experience (CX) success and are 29 per cent more likely to secure more CX budgets, according to a survey by Gartner, Inc.…
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Investing in productivity and efficiency to fight inflation. As CFOs look for ways to fight inflation’s impact on margins, self-service analytics will be a critical tool for driving employee productivity, according to a survey by Gartner, Inc. In December 2021, Gartner surveyed 400 finance executives and found the most selected…
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