Rates of inflation and talent shortages not expected to slow IT investments. “This year is proving to be one of the noisiest years on record for CIOs,” said John-David Lovelock, distinguished research vice president at Gartner. “Geopolitical disruption, inflation, currency fluctuations and supply chain challenges are among the many factors vying for their time…
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Infrastructure modernization under DevOps model yields new crop
Through newer efforts focused on infrastructure modernization. Global events of the last two years have radically changed the way organizations’ IT departments operate by accelerating enterprise digitization, says GlobalData. The leading data and analytics company notes that, while cloud services have been essential for keeping businesses running, IT solutions have…
Read MoreIT spending in India to reach US$100B in 2022
An increase of 7% from 2021. IT spending in India is forecast to total $101.8 billion in 2022, an increase of 7% from 2021, according to the latest forecast by Gartner, Inc. “The digital transformation trajectory that began as a pandemic response is here to stay for the next few…
Read MoreEmployees experience frustration with new software
Over half of users have wished management would re-instate old systems. Sixty percent of workers said new software had occasionally or frequently frustrated them within the past 24 months, according to a new survey* by Gartner, Inc. In fact, 56% of users said new software had made them wish management…
Read MoreBusiness technologists primarily responsible for building analytics capabilities
Half of business technologists produce technology capabilities for users beyond their own department. Half of business technologists produce capabilities for users beyond their own department and/or enterprise, according to a new survey from Gartner. They are primarily responsible for building analytics capabilities (36 per cnt) but are also involved in…
Read MoreMDEC and Schott AG announce international IT competence centre
Strategic geographic location, multi-lingual and multi-cultural talents. German multinational glass company Schott AG has announced the establishment of its newest international IT competence centre, Schott Asia IT Services Sdn Bhd (SAITS). The formation of the new IT competence centre is greatly supported by Malaysia Digital Economy Corporation (MDEC), Malaysia’s lead…
Read MoreWorldwide IT Spending to Grow 9 per cent in 2021
Technology spending enters a new build budget phase. Worldwide IT spending is projected to total USUS$4.2 trillion in 2021, an increase of 8.6 per cent from 2020, according to the latest forecast by Gartner, Inc. “Technology spending is entering a new build budget phase,” said John-David Lovelock, distinguished research vice president…
Read MoreATO flags intention to source major new IT contracts
Modernising its IT outsourcing portfolio by developing market-aligned and more flexible bundles. The Australian Taxation Office (ATO) has announced it will be approaching the market for a significant range of IT managed services. The ATO is the Australian government’s principal revenue collection agency managing and shaping tax, excise and superannuation…
Read MoreIndia boosts incentives for homegrown IT hardware
Manufacturing companies across the globe are looking to diversify their manufacturing locations. The Government of India has approved the Production Linked Incentive (PLI) Scheme for IT Hardware. The scheme proposes production linked incentive to boost domestic manufacturing and attract large investments in the value chain of IT Hardware. The Target…
Read MoreCoping with surge of calls at the Ministry of Education Singapore
A pandemic helped push WFH call centre needs at the Ministry of Education in Singapore Since COVID-19 Minister of Education (MOE) in Singapore has seen a surge in calls to their call centres from parents and other stakeholders. A rough summary of the nature of calls handled by MOE CC…
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