Digital Transformation is the ‘new-normal’ for staying competitive

Mobiles, notebooks, tablets, social media and the like have changed behaviours across much of society. Added to the mix has been the Covid-19 pandemic which has firmly pressed the accelerator to the floor on digital engagement. From home orders to contactless payments to the proliferation of ‘working from home’, we've… Read More

Transport NSW moves away from legacy and into the Cloud

Supporting 15,000 people as they transitioned to working from home during the pandemic. A major digital transformation being undertaken by Transport for NSW, the New South Wales state government agency for transport, has seen it move away from legacy and into the cloud – using Office 365, Teams, Telstra Calling…

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Leveraging digital technologies key to Asia’s COVID-19 recovery

Asia Development Bank releases its annual economic report Digital platforms and other technology-based tools are providing new growth opportunities for businesses of all sizes and across all industries in Asia and the Pacific—a trend which could contribute significantly to the region’s sustainable recovery from the coronavirus disease (COVID-19) pandemic, according…

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Commonwealth Bank accelerates digital transformation

The Aussie bank recognised that customers are no longer just benchmarking against other financial institutions. One of Australia’s big four banks, Commonwealth Bank of Australia (CBA) s accelerating its digital strategy with an ambition to provide customers with one of the best digital experiences of any company globally. Matt Comyn…

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Employees want to be part of the DX journey

General staff want to take part of digital transformation, but fear they are being left behind. While businesses are doubling down on digital transformation (DX), new research from Futurum Research found that organisational leaders are leaving many of their employees behind in the process. The study revealed that 94 per cent of…

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Digitalisation without empathy hurts customers

Empathy must be considered when delivering new APAC enterprise technology. Empathy must be considered when delivering new APAC enterprise technology. The COVID-19 pandemic has forced organisations to accelerate the shift to digital-first in their customers-related initiatives – from customer engagement to transactions and experiences. In fact, according to the IDC…

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Helping Hong Kong suppliers and buyers connect with new platform

HKTDC updates supply sourcing platform to include new technology.   The Hong Kong Trade Development Council (HKTDC) has upgraded its sourcing platform to include artificial intelligence and machine learning. The changes come as a response to the acceleration digital transformation of global supply chains and the issues that it has caused for…

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