Governments without a total experience strategy will fail to transform services

Need to focus on scaling digital initiatives through hyperautomation, decision intelligence, etc. By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services, according to Gartner, Inc. Governments that continue to focus on citizen and employee experience initiatives separately will miss…

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CIO Playbook – Learn how Salesforce improves innovation, products and culture

This playbook gives you real insights into how Salesforce uses its own technology to drive digital transformation. Learn how we improve innovation, products and culture. 1 -20 employees 21 - 200 employees 201 - 10,000 employees 10,001+ employees Yes, I would like to receive marketing communications regarding Salesforce products, services,… Read More

In a digital-first economy, security will be your competitive advantage in 2022

As we wrap up Cybersecurity Awareness Month, organisations of every size should be looking to make cybersecurity a priority and not just an afterthought. Here, Salesforce’s Jay Hira, Security and Compliance Advisor, and Mark Gabriel, Platform Value & Development Executive, share their insights about what to consider when building a cybersecurity…

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Australian Government to digitalise all agencies by 2025

Ensure all government services to be available digitally by 2025 with a single entry point for users. The Australian Minister for Employment, Workforce, Skills, Small and Family Business, Stuart Robert stated in a speech that the Government trialing the use of Cyber Hubs. “The Cyber threat is so pervasive that…

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DBS Bank India introduces an industry-first digital and paperless trade financing solution

Eway bill verification for digitising and simplifying trade transactions. DBS has completed its first end-to-end digital Purchase Invoice Finance (PIF) transaction for Lincon Polymers Pvt. Ltd. In the current environment, there is a need to drive digitised trade for corporate customers to reduce processing turnaround time and drive businesses efficiently.…

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MDEC fortifies digital talent development through UNICEF

Bring marginalised young people and industry leaders on the same platform for career guidance and mentorships. Malaysia Digital Economy Corporation (MDEC), Malaysia’s lead digital economy agency, is ramping up its efforts in enabling a digital learning landscape for youth through strategic collaborations with the United Nations Children’s Fund (UNICEF) and…

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Top 10 predictions for the future of industry ecosystems

Digital transformation (DX) was accelerated by the need for remote work and collaboration. International Data Corporation (IDC) announced its Future of Industry Ecosystems predictions for 2022 and beyond. Over the course of the COVID-19 pandemic, a “digital divide” emerged where companies that invested in digital before 2020 progressed more quickly…

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India IT services market grows by 7.3 per cent

Indian enterprises continuing to invest in digital transformation. The Indian IT & Business Services market was valued at USD 6.96 Billion and recorded a 6.4 per cent year-over-year (YoY) growth in 1H2021 (Jan-Jun) compared to 5.1 per cent in 1H2020, according to the International Data Corporation’s (IDC) Worldwide Semi-annual Services Tracker.…

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Top 10 Predictions for the future of trust and innovation

Top 10 Predictions for the Future of Trust International Data Corporation’s (IDC) top 10 predictions for the Future of Trust point to a new normal as the world continues to navigate the impact of the COVID-19 pandemic. Organizations – private sector, government, and educational institutions – have reached a digital…

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