Australian employees financial wellness at all-time low

Organizations risk losing employees as household budget needs are prioritized The challenging financial circumstances faced by many Australians have led to increased job search behaviour, with employees seeking better pay packets to address their household budget needs. Despite a slight decrease in business confidence and consistent employee perceptions of job…

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Corporate strategists embrace analytics, AI, and automation

More strategic planning, and execution could be automated for future success A recent survey conducted by Gartner, Inc., leading research, and advisory company, indicates that corporate strategists recognize the critical role of analytics, artificial intelligence (AI), and automation in achieving success over the next two years. With 79 per cent…

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AI-powered generative value messaging revolutionizes sales

Establishing generative AI teams for enhanced sales messaging by 2025 In response to the growing demand for faster and more effective sales messaging, Gartner, Inc., a leading research and advisory firm, forecasts that 35 per cent of chief revenue officers (CROs) will establish generative AI operations teams within their go-to-market…

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Worldwide banking and investment services IT spending

Focused on software and cloud investments The worldwide banking and investment services industry is poised to witness a significant increase in IT spending, with a forecasted total of $US652.1 billion in 2023, marking an 8.1 per cent rise from the previous year, according to Gartner, Inc. Notably, the largest growth…

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Low customer adoption and satisfaction with chatbots revealed

Chatbots are not consistently meeting customers’ needs and goals A recent survey conducted by Gartner, Inc. unveiled that only 8 per cent of customers utilized a chatbot during their most recent customer service experience. Furthermore, of those who did interact with a chatbot, only 25 per cent expressed their willingness…

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Technology buyers experience regret in enterprise purchases

Negative attitudes may be ingrained within B2B technology buyers In a recent survey conducted by Gartner, Inc., it was discovered that a significant 60 per cent of technology buyers involved in decisions to renew or expand “as-a-service” agreements express regret for nearly every purchase they make. This represents a notable…

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B2B buyers place greater value on third-party interactions

The findings highlight the significance of third-party sources According to a recent survey conducted by Gartner, Inc., B2B buyers assign 1.4 times more value to third-party interactions compared to digital supplier interactions. The survey, which included 771 B2B buyers, revealed that certain third-party interactions, such as reading customer references or…

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Four myths obscuring cybersecurity’s full value

Embracing the Minimum Effective mindset involves taking a return-on-investment-driven approach In a recent report, Gartner, Inc. challenges prevailing notions in cybersecurity and urges Chief Information Security Officers (CISOs) to adopt a “Minimum Effective” mindset to enhance the impact of their security programs. The research reveals that several myths surrounding cybersecurity…

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How CISOs can maximize security effectiveness

Four myths obscuring cybersecurity’s full value According to Gartner, there are four common myths that hinder the full value of cybersecurity for enterprises and impede the effectiveness of security programs. Gartner recommends that Chief Information Security Officers (CISOs) adopt a “Minimum Effective” mindset to maximize the impact of cybersecurity for…

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