Customer service agents was the top AI Use Case in India

Overview of the artificial intelligence use cases and investments made by different verticals in 2020 in India. Enterprises across industries in India are using AI technologies to move forward. Most organizations in India have started using AI in combination with Internet of Things (IoT) and cloud to solve a market…

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Malaysian businesses offered insights into common challenges

Free assessment will enable organisations to understand their data, analytics and AI readiness. The Malaysia Digital Economy Corporation (MDEC), supported by International Data Corporation (IDC) a global market intelligence firm has launched the Data, Analytics and Artificial Intelligence (AI) Readiness Assessment Tool. The free assessment is available now for business…

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Key to delivering self-regulating business and IT systems

The need for automation will increase as enterprises move towards an era of digital resiliency. What do augmented, contactless, robotic process automation (RPA), and digital assistant technologies have in common? They are all essentially automation. And, automation is the foundation on which enterprises will build greater digital resiliency. Automation is…

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Government must harness new tech without stepping on civil rights

New technologies can threaten  human rights, equality, non-discrimination, privacy, safety from violence, access and more. The Australian Human Rights Commission recently released report calls for far-reaching changes to ensure governments, companies and others safeguard human rights in the design, development and use of new technologies like artificial intelligence (AI). The Human…

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AI helps Coles replenish fresh producer

Initiative forms part of Coles’ Easy Ordering program. One of Australia’s leading retailers Coles will optimise its end-to-end supply chain planning for fresh produce categories as well as their long-term inventory planning capabilities. The supermarket giant has chosen Finnish company, Relex Solutions to provide it with the RELEX Living Retail…

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Japanese financial institution upgrades AI for call centres

Technology reduces the amount of data and time required for training as well as the cost of specialised hardware setups. Sumitomo Mitsui Financial Group (SMBC Group) has started using an AI system that incorporates the advanced natural language processing technology. The system was developed jointly by SMBC Group, The Japan…

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New Zealand’s University of Waikato installs AI System  

Powerful supercomputer for artificial intelligence applications. The University of Waikato, as part of its commitment positioning New Zealand as a world leader in AI research and development, has installed an NVIDIA DGX A100 is the first computer of its kind in New Zealand and is the world’s most advanced system…

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Asia-Pacific’s Internet of Things market worth close to US$437B by 2026

COVID-19 has had a negative impact on projects that integrate innovative technolgies. Frost & Sullivan’s recent analysis finds that Asia-Pacific’s Internet of Things (IoT) market is rapidly being transformed by mega trends, including the integration of edge-computing networks into IoT systems and new narrow-band (NB) IoT deployments. Driven by growing…

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Australian Government urged to allocate millions towards AI

Tech giant’s conduct was found to be liable to mislead the public. Australian Information Industry Association (AIIA) is calling on the Federal Government to allocate A$250 million in the May budget to ensure Australia becomes a global leader in AI research and commercialisation and doesn’t fall behind its international peers.…

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