Analytics and AI’s role in digital resiliency

Today’s interconnected world makes global crises more likely. COVID-19 has highlighted a new kind of resiliency — digital resiliency, necessary for enterprises to survive and thrive during such crises. Digital resiliency is a company’s ability to rapidly adapt to disruptions by leveraging digital capabilities to restore business operations and capitalize on…

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Yarra Valley Water invests in one million IoT services

Sensors will detect leaks and minimise water wastage Telstra has won a competitive tender to provide one million industrial IoT services on Telstra’s IoT network over 15 years with Yarra Valley Water. The IoT deployment will utilise Telstra’s cloud-based platform-as-a-service IoT Connection Manager (ICM), which will help Yarra Valley Water…

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South Australia invests in becoming a secure tech powerhouse

State budget sees millions being spent and cyber security. The South Australian Government plans to further investments in its technology sector, as well as cyber security. The State Budget 2021-22 includes investments in an Artificial Intelligence (AI) and Health Hub, to be delivered through an A$1.6 million investment over four…

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Customer service agents was the top AI Use Case in India

Overview of the artificial intelligence use cases and investments made by different verticals in 2020 in India. Enterprises across industries in India are using AI technologies to move forward. Most organizations in India have started using AI in combination with Internet of Things (IoT) and cloud to solve a market…

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Malaysian businesses offered insights into common challenges

Free assessment will enable organisations to understand their data, analytics and AI readiness. The Malaysia Digital Economy Corporation (MDEC), supported by International Data Corporation (IDC) a global market intelligence firm has launched the Data, Analytics and Artificial Intelligence (AI) Readiness Assessment Tool. The free assessment is available now for business…

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Government must harness new tech without stepping on civil rights

New technologies can threaten  human rights, equality, non-discrimination, privacy, safety from violence, access and more. The Australian Human Rights Commission recently released report calls for far-reaching changes to ensure governments, companies and others safeguard human rights in the design, development and use of new technologies like artificial intelligence (AI). The Human…

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AI adoption driven by COVID repurcussions

Larger companies are almost 70 per cent more likely to have actively deployed AI as part of their business operations. Artificial Intelligence (AI) is changing the way businesses operate in fundamental ways, from how they communicate with their customers through virtual assistants, to automating key workflows and even managing network…

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AI helps Coles replenish fresh producer

Initiative forms part of Coles’ Easy Ordering program. One of Australia’s leading retailers Coles will optimise its end-to-end supply chain planning for fresh produce categories as well as their long-term inventory planning capabilities. The supermarket giant has chosen Finnish company, Relex Solutions to provide it with the RELEX Living Retail…

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Japanese financial institution upgrades AI for call centres

Technology reduces the amount of data and time required for training as well as the cost of specialised hardware setups. Sumitomo Mitsui Financial Group (SMBC Group) has started using an AI system that incorporates the advanced natural language processing technology. The system was developed jointly by SMBC Group, The Japan…

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Australian Government urged to allocate millions towards AI

Tech giant’s conduct was found to be liable to mislead the public. Australian Information Industry Association (AIIA) is calling on the Federal Government to allocate A$250 million in the May budget to ensure Australia becomes a global leader in AI research and commercialisation and doesn’t fall behind its international peers.…

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