Striving for resilience in APAC call centres. The recent events of COVID-19 have forced CIOs and IT functions to work differently and across a broad range of tools to ensure vital contact centres are up and running, even when staff were no longer in a physical call centre. According to…
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Telco walks back claims of DoS attack, when its network went down on the weekend. Australian telecommunications provider, Telstra has walked back claims a severe outage on Sunday was due to a Denial of Service (DoS). In a Twitter message, the telco wrote: “The massive messaging storm that presented as…
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Will Cloud telephony help your organisation during remote working? Telstra Calling for Microsoft Teams will be available in Hong Kong and New Zealand in August, Singapore and the United Kingdom in October, before being extended globally from December, this year. The product is a digitised cloud solution that enables telephony…
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Australian telecommunications provider, Telstra has released its enterprise-grade 5G solutions. Telstra enterprise customers will be able to purchase and deploy Cradlepoint 5G wireless network edge solutions – a series of adaptors and routers engineered to deliver the speed, security, reliability and manageability required by Enterprise 5G customers. Combined with Telstra’s…
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Datacentre provider expands footprint across multiple locations in mainland China. Chayora Limited — infrastructure investor, developer and operator of hyperscale datacentre campuses in China — plans to open an office in Shanghai, as it continues its expansion into the rapidly expanding digital infrastructure market in China. The new office is…
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Once in a life time pandemic has changed present and future ways of doing business with technology. Australian-owned telecommunications company Telstra said recent research showed business leaders across APAC, Europe and US to lead a once in a generation technology shift towards collaboration through remote applications like, video conferencing. In…
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Tianjin-Beijing corridor gets colocation and network connectivity Chayora Holdings Limited and Telstra International have joined to provide colocation services and network connectivity from Chayora’s hyperscale campus to tbe Tianjin-Beijing corridor, China. Both organisations aim to enable customers to access a range of datacentre capacity, from retail colocation through to build-to-suit…
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Ericsson and Telstra have joined to push LTE 200km cell range capability on a commercial mobile broadband network. One of the first extended reach call was completed using a Telstra site at Mount Dowe in the Australian state of New South Wales. The initiative extends Telstra’s 4G cell range beyond…
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Location and connectivity advantages Asia-based content exchange platform company Big Data Exchange (BDx) just got bigger with the purchase of a datacentre located in Paya Lebar, Singapore. The site was formerly owned by Australian telco Telstra. The carrier neutral, content-exchange company announced the completion of sale in April 2020. Braham…
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