Undertaking the principal regulatory framework for all NBN connections The ACCC has published a consultation paper on NBN Co’s proposed variation to its Special Access Undertaking and is inviting submissions from interested parties. The undertaking provides a framework for the economic regulation of the NBN until 2040, including rules for setting the maximum…
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Retailers to make their busy period upload speeds available for fixed-line services Broadband retailers are more regularly meeting or exceeding their advertised speed claims for NBN fixed-line plans during busy evening hours. (Fixed-line connections are those that have a physical line running to the property, such as fibre to the…
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The expansion of digital platform services has created new risks The ACCC has recommended a range of new measures to address harms from digital platforms to Australian consumers, small businesses, and competition. The fifth report of the ACCC’s five-year Digital Platform Services Inquiry has proposed that platforms be subject to mandatory dispute…
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The ACCC alleges the monitors were not sold for the ‘strikethrough’ price The ACCC has instituted Federal Court proceedings against Dell Australia Pty Limited (Dell Australia) for allegedly making false or misleading representations regarding the price of monitors that consumers could add on to purchases of Dell computers. It is…
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More than 1,150 Australians fell victim to the so-called “Hi Mum” scam in the first seven months Scamwatch is urging the public to be wary of phone messages from a family member or friend claiming they need help, following a significant rise in “Hi Mum” scams in recent months. More…
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Google took remedial steps and had addressed all the contravening conduct The Federal Court has ordered Google LLC to pay $60 million in penalties for making misleading representations to consumers about the collection and use of their personal location data on Android phones between January 2017 and December 2018, following…
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Download speeds have improved for many consumers over the last two years Download speeds in May 2022 than they did in February 2022, the ACCC’s latest quarterly Measuring Broadband Australia (MBA) report shows. Fixed-line connections are those that have a physical line running to the property, such as fibre to…
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The most prolific malware users are cyber criminals This advisory provides details on the top malware strains observed in 2021. Malware, short for “malicious software,” can compromise a system by performing an unauthorized function or process. Malicious cyber actors often use malware to covertly compromise and then gain access to…
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Does not want the Australian Competition and Consumer Commission to regulate prices Minister for Communications Michelle Rowland has written to NBN Co outlining the Government’s expectations in relation to the Special Access Undertaking (SAU) variation process currently underway. She also written to the Australian Competition and Consumer Commission (ACCC) outlining…
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Australians are increasingly turning to social media and messaging applications ACSC has released updated guidance to help all Australians better understand how social media and messaging apps can pose a risk to the security and privacy of individuals and organisations. Australians are increasingly turning to social media and messaging applications…
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