David Jones appointed to newly created Chief Information Officer

London-based executive will lead the new overarching global technology division AEG has appointed David Jones to the newly created role of Chief Information Officer, AEG Global Technology it was today announced by the company. In his new and expanded role, Jones will now be responsible for the company’s technology strategy and solutions…

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Japan’s tourism sector gets a mission-critical boost

Interconnected TETRA communications extended to fifth major international airport. Motorola Solutions has extended the reach of interconnected communications to Kansai International Airport, the fifth major airport in the country to deploy mission-critical communications based on the TETRA standard. Motorola Solutions with its partner, Nippon Airport Radio Services Co. Ltd, recently deployed…

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SLAs are a point of disconnect

More than one IT leader has stated that they feel that SLAs are ‘pointless. Enterprise technology customers are currently dissatisfied with service-level agreements (SLAs) that accompany telecoms services, according to GlobalData. The leading data and analytics company notes that current SLAs are rooted in old-fashioned telco thinking and do not…

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45 per cent of people haven’t felt happy for more than two years

88 per cent of people are looking for new experiences to make them smile and laugh. People want brands to make them smile and laugh, but business leaders fear using humour in customer interactions according to a new research report from Oracle Fusion Cloud Customer Experience (CX) and Gretchen Rubin, five-time New York…

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Soft skills are the new power skills for IT talent

Employers need to be more creative and innovative in their talent strategy approach. While IT skills needs are evolving faster than ever, and specialized technology talent is at a premium, critical soft skills, aka ‘power skills’ are being neglected in the recruitment and resourcing process. Despite continued talk of the…

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New GSMA data is a wake-up call

Worrying slow-down in digital Inclusion for women. The expansion of mobile internet access in low- and middle-income countries (LMICs) is continuing at pace, but risks leaving women further behind, according to new analysis published today by the GSMA. The GSMA Mobile Gender Gap Report 2022 shows that after years of progress towards…

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Coca-Cola Europacific partners Indonesia taps 8×8 CPaaS

8×8 SMS API to ensure mobile app security. “Our customers, including general trade outlets, are the most important and vital part of our business, and we are committed to create the opportunity to provide a fast and a superior service for them, including investing in digital technology. Klik Toko is…

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Data and analytics a driver of employee productivity

Companies investing in productivity and efficiency. As CFOs look for ways to fight inflation’s impact on margins, self-service analytics will be a critical tool for driving employee productivity, according to a survey by Gartner, Inc. In December 2021, Gartner surveyed 400 finance executives and found the most selected combination of…

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