London-based executive will lead the new overarching global technology division AEG has appointed David Jones to the newly created role of Chief Information Officer, AEG Global Technology it was today announced by the company. In his new and expanded role, Jones will now be responsible for the company’s technology strategy and solutions…
Read MoreLilia Guan
Japan’s tourism sector gets a mission-critical boost
Interconnected TETRA communications extended to fifth major international airport. Motorola Solutions has extended the reach of interconnected communications to Kansai International Airport, the fifth major airport in the country to deploy mission-critical communications based on the TETRA standard. Motorola Solutions with its partner, Nippon Airport Radio Services Co. Ltd, recently deployed…
Read MoreSLAs are a point of disconnect
More than one IT leader has stated that they feel that SLAs are ‘pointless. Enterprise technology customers are currently dissatisfied with service-level agreements (SLAs) that accompany telecoms services, according to GlobalData. The leading data and analytics company notes that current SLAs are rooted in old-fashioned telco thinking and do not…
Read More45 per cent of people haven’t felt happy for more than two years
88 per cent of people are looking for new experiences to make them smile and laugh. People want brands to make them smile and laugh, but business leaders fear using humour in customer interactions according to a new research report from Oracle Fusion Cloud Customer Experience (CX) and Gretchen Rubin, five-time New York…
Read MoreSoft skills are the new power skills for IT talent
Employers need to be more creative and innovative in their talent strategy approach. While IT skills needs are evolving faster than ever, and specialized technology talent is at a premium, critical soft skills, aka ‘power skills’ are being neglected in the recruitment and resourcing process. Despite continued talk of the…
Read MoreNew GSMA data is a wake-up call
Worrying slow-down in digital Inclusion for women. The expansion of mobile internet access in low- and middle-income countries (LMICs) is continuing at pace, but risks leaving women further behind, according to new analysis published today by the GSMA. The GSMA Mobile Gender Gap Report 2022 shows that after years of progress towards…
Read MoreCoca-Cola Europacific partners Indonesia taps 8×8 CPaaS
8×8 SMS API to ensure mobile app security. “Our customers, including general trade outlets, are the most important and vital part of our business, and we are committed to create the opportunity to provide a fast and a superior service for them, including investing in digital technology. Klik Toko is…
Read MoreWestpac’s CTO believes in transformation ‘muscle’
Everything we do now always has a very strong technology aspect. A month into her position as Westpac’s latest CTO, Yianna Papanikolaou what’s making transformation more important right now is that technology is moving fast, fuelling innovation, and changing consumers’ expectations quicker than in the past. In an interview with…
Read MoreFormer CISO of CIA heads to data security firm
Led the CIA’s cyber defence operations. Michael Mestrovich the former CISO of the US Central Intelligence Agency, will now lead Rubrik’s internal data security efforts and provide unparalleled cyber security and cyber policy expertise to propel Rubrik’s mission to secure the world’s data. “Today we added one of the world’s…
Read MoreData and analytics a driver of employee productivity
Companies investing in productivity and efficiency. As CFOs look for ways to fight inflation’s impact on margins, self-service analytics will be a critical tool for driving employee productivity, according to a survey by Gartner, Inc. In December 2021, Gartner surveyed 400 finance executives and found the most selected combination of…
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