Four actions for chief supply chain officers

Often backorders have been viewed as ‘shadow’ transactions Chief supply chain officers (CSCOs) tasked to grow direct-to-consumer (D2C) selling and other forms of digital commerce, must implement four actions to navigate ongoing supply chain disruptions, according to Gartner, Inc. These disruptions have resulted in out-of-stocks, missed sales and disappointed consumers. “Disruption…

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Leaders expect circular economy to increase profits

Measurement is essential to showing progress to stakeholders A recent survey by Gartner, Inc. found that 74 per cent of supply chain leaders expect profits to increase between now and 2025 because of applying circular economy principles. On average, supply chain organizations have been applying circular economy principles for three years to…

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Hype cycle for supply chain strategy

Supply chain resilience at peak of inflated expectations Supply chain resilience has reached the Peak of Inflated Expectations and will arrive at the Plateau of Productivity in five to 10 years, according to the Gartner, Inc. Hype Cycle for Supply Chain Strategy, 2022. The Peak of Inflated Expectations highlights capabilities where…

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Top supply chain technology themes in 2022

Technological responses to disruptions, supply shortages and security incidents 34 per cent of respondents said that adapting to new technology is the most important strategic change supply chain organizations will face five years from now,” said Dwight Klappich, vice president analyst with the Gartner Supply Chain practice. “Supply chain leaders…

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CSCOs turned to tech to get through COVID-19 disruptions

Leaders turn to data and new technologies to achieve it. A recent study from IBM and Celonis on supply chain resiliency, Chief Supply Chain Officers (CSCOs) recognize the critical role that hybrid cloud, AI, process mining and execution management play in helping them overcome the disruptions they’ve faced over the…

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Knowledge and attitude to conquer supply chain complexities

Unparalleled insight into key challenges in the industry. End-to-end digitization is a top priority for supply chain professionals, according to the Körber Supply Chain Benchmarking Report 2022 to examine industry best practices to advance operational performance. Awareness of the external factors driving supply chain complexity is high. Yet, there is…

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CSCOs must take 3 actions to improve supply chain customer experience

Pressure to drive commercial innovation fuels investments in CX capabilities. Due to the increased pace of change in customer preferences and expectations chief supply chain officers (CSCOs) must take three actions to improve supply chain customer experience (CX), according to Gartner, Inc. “Supply chain customers today are looking for improvements in areas such…

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Supply chain technology adoption accelerates to increase visibility and support sustainability

Customer requirements are also changing as they have adapted to eCommerce. The pandemic will continue to impact global and regional supply chains through 2022 due to factory shutdowns, transportation constraints, demand fluctuations, and supply constraints. These challenges place pressure on manufacturing, inventory availability, and last-mile delivery, resulting in increased technology…

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Viewpoints on business challenges and risk management

Supply chain disruption as one of many areas of concern, opportunity for technology and life sciences clients. A recent survey of TechAssure’s insurance agent and broker members underscores how the COVID-19 pandemic has shaped their technology and life sciences clients’ approach to key business challenges and risks. “Technology and life…

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Top priorities for supply chain leaders in Australia

Sustainability, digitisation, and eCommerce top priorities.  As the COVID-19 pandemic continues to disrupt and challenge global supply chains, new research shows that Australian businesses are directing their focus to sustainability, digitisation and preparing for a permanent world of eCommerce. According to Australia’s first Supply Chain Leaders Sentiment Report, produced as supply…

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