They will play a pivotal role in pivotal role in accelerating digital business and building a data-driven organisation. By 2023, Gartner predicts that 50 per cent of chief digital officers without a chief data officer (CDO) peer will need to become the de facto CDO to succeed. The 2021 Gartner…
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Analytics solutions are an essential business need to enable digital trust and resiliency during the COVID-19 crisis. Revenues for Big Data and Analytics (BDA) solutions to reach US$22.6 billion in 2020, with a year on year (YoY) growth of 12.0 per cent over 2019 in Asia/Pacific. The recently released IDC…
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Insights can be gained from customer motivations, impressions, and experiences. Service organisations looking to make more informed decisions on customer experience (CX) investments and improvement should implement a cohesive voice-of-the-customer (VoC) strategy, according to Gartner. This will allow customer service and support leaders to gain deeper insights into customer motivations,…
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Implemented on the Networked Trade Platform . Singapore Customs has launched an electronic Banker’s Guarantee (eBG) programme on the Networked Trade Platform (NTP). The implementation of a digitalised eBG was a result of a joint government-industry collaboration between Singapore Customs and financial institutions, accelerated by the new normal brought on by…
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Contractors used to develop social media analytics platform. The Hong Kong Office of the Government of CIO (OGCIO) has provided various policy bureaux/government departments (B/Ds) to assist them in implementing big data analytics projects. This includes developing a social media analytics platform (the analytics platform) so that B/Ds may, by…
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Data from YouGov Survey finds data-driven organisations claim to have critical business advantages during the pandemic Australian businesses that invested in data programs to help with changes triggered by the COVID-19 pandemic expect to perform better in the coming year than non-data driven companies, according to a new survey from…
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UN says companies in the region are looking towards space for sustainable development. Asian and Pacific nations are leveraging space technology and geospatial information to respond to challenges on the ground, including in their efforts to contain the spread and mitigate the impact of the coronavirus pandemic, according to a recently…
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Using data and AI to identify potential black spots on roads for early intervention. Transport for NSW which has conducted a Proof of Concept harnessing big data and machine learning to identify potentially dangerous road intersections, allowing preventive measures to be taken before crashes happen. The Enterprise Data & Analytics…
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Accurate data is indispensable for informed decisions and evidence-based policymaking. The economic transformation of developing countries in Asia over the past few generations has been well documented, wrote Yasuyuki Sawada and Elaine Tan, from the Asian Development Bank. According to Sawada — chief economist and director general, economic research and…
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Regional food chains can benefit from technology. Big data, digital economy and mobile technology will help producers achieve such transformations, said the leader of the UN Food and Agriculture Organisation’s (FAO), at the virtual gathering of the thirty-fifth Regional Conference for Asia and the Pacific. Governments, civil society organisations and the…
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