Pressure to drive commercial innovation fuels investments in CX capabilities. Due to the increased pace of change in customer preferences and expectations chief supply chain officers (CSCOs) must take three actions to improve supply chain customer experience (CX), according to Gartner, Inc. “Supply chain customers today are looking for improvements in areas such…
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Customer requirements are also changing as they have adapted to eCommerce. The pandemic will continue to impact global and regional supply chains through 2022 due to factory shutdowns, transportation constraints, demand fluctuations, and supply constraints. These challenges place pressure on manufacturing, inventory availability, and last-mile delivery, resulting in increased technology…
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Supply chain disruption as one of many areas of concern, opportunity for technology and life sciences clients. A recent survey of TechAssure’s insurance agent and broker members underscores how the COVID-19 pandemic has shaped their technology and life sciences clients’ approach to key business challenges and risks. “Technology and life…
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Sustainability, digitisation, and eCommerce top priorities. As the COVID-19 pandemic continues to disrupt and challenge global supply chains, new research shows that Australian businesses are directing their focus to sustainability, digitisation and preparing for a permanent world of eCommerce. According to Australia’s first Supply Chain Leaders Sentiment Report, produced as supply…
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Ensuring technology-enabled supply chain visibility . Over the past year, organizations across APAC had to recalibrate their business models as every aspect of operation was disrupted by the pandemic. While there are many factors at play, Covid-19 highlighted the weaknesses of the global supply chain, with production and distribution of…
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To accelerate supplier enrolment in supply chain finance programmes. Standard Chartered is partnering with Demica, a leading fintech specialising in working capital solutions, to transform access to the Bank’s supplier finance programmes, allowing easier enrolment for thousands of suppliers through an online portal while delivering a world-class experience for the…
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The value of purpose-driven supply chains. As enterprises move from operating profit-centric to purpose-driven, chief supply chain officers (CSCOs) must focus on five actions to create a purpose-driven supply chain, according to Gartner, Inc. “Purpose-driven enterprises deliver benefits for stakeholders while also generating long-term profits,” said Sarah Watt, senior director analyst with…
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Supply Chain Innovations Can Provide Positive Impact on People, Performance and Industries With the growing need for digitally interconnected supply chain networks, Gartner, Inc. has identified the top 8 supply chain technology themes in 2021. Gartner analysts have selected the themes for their transformational potential and their ability to foster operational resiliency across business…
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High-profile cyber incidents reinforce cyber risks in supply chains. The New Zealand Government Communications Security Bureau’s National Cyber Security Centre (NCSC) has developed resources to help business leaders and cyber security professionals better understand and manage the cyber security risks in supply chains. NCSC Director Lisa Fong said the recent…
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ADB’s interactive mapping tool for supply chains now covers 34 items, including vaccines. When COVID-19 (coronavirus) pandemic hit, factories closed, and travel was halted. However, demand rose for items like surgical masks and personal protective equipment from the People’s Republic of China, some companies like Green Anchor Group thought there…
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