Organizations risk losing employees as household budget needs are prioritized The challenging financial circumstances faced by many Australians have led to increased job search behaviour, with employees seeking better pay packets to address their household budget needs. Despite a slight decrease in business confidence and consistent employee perceptions of job…
Read MoreGartner
Corporate strategists embrace analytics, AI, and automation
More strategic planning, and execution could be automated for future success A recent survey conducted by Gartner, Inc., leading research, and advisory company, indicates that corporate strategists recognize the critical role of analytics, artificial intelligence (AI), and automation in achieving success over the next two years. With 79 per cent…
Read MoreAI-powered generative value messaging revolutionizes sales
Establishing generative AI teams for enhanced sales messaging by 2025 In response to the growing demand for faster and more effective sales messaging, Gartner, Inc., a leading research and advisory firm, forecasts that 35 per cent of chief revenue officers (CROs) will establish generative AI operations teams within their go-to-market…
Read MoreWorldwide banking and investment services IT spending
Focused on software and cloud investments The worldwide banking and investment services industry is poised to witness a significant increase in IT spending, with a forecasted total of $US652.1 billion in 2023, marking an 8.1 per cent rise from the previous year, according to Gartner, Inc. Notably, the largest growth…
Read MoreLow customer adoption and satisfaction with chatbots revealed
Chatbots are not consistently meeting customers’ needs and goals A recent survey conducted by Gartner, Inc. unveiled that only 8 per cent of customers utilized a chatbot during their most recent customer service experience. Furthermore, of those who did interact with a chatbot, only 25 per cent expressed their willingness…
Read MoreTechnology buyers experience regret in enterprise purchases
Negative attitudes may be ingrained within B2B technology buyers In a recent survey conducted by Gartner, Inc., it was discovered that a significant 60 per cent of technology buyers involved in decisions to renew or expand “as-a-service” agreements express regret for nearly every purchase they make. This represents a notable…
Read MoreB2B buyers place greater value on third-party interactions
The findings highlight the significance of third-party sources According to a recent survey conducted by Gartner, Inc., B2B buyers assign 1.4 times more value to third-party interactions compared to digital supplier interactions. The survey, which included 771 B2B buyers, revealed that certain third-party interactions, such as reading customer references or…
Read MoreFour myths obscuring cybersecurity’s full value
Embracing the Minimum Effective mindset involves taking a return-on-investment-driven approach In a recent report, Gartner, Inc. challenges prevailing notions in cybersecurity and urges Chief Information Security Officers (CISOs) to adopt a “Minimum Effective” mindset to enhance the impact of their security programs. The research reveals that several myths surrounding cybersecurity…
Read MoreHow CISOs can maximize security effectiveness
Four myths obscuring cybersecurity’s full value According to Gartner, there are four common myths that hinder the full value of cybersecurity for enterprises and impede the effectiveness of security programs. Gartner recommends that Chief Information Security Officers (CISOs) adopt a “Minimum Effective” mindset to maximize the impact of cybersecurity for…
Read MoreSupply chain productivity is declining
Cannot be saved by technology alone According to Gartner, new technologies such as smart robotics and AI have the potential to transform the supply chain function. However, their impact on labour productivity is likely to be limited unless they are part of a broader strategy. Gartner emphasized the importance of…
Read More