Not even a month into the new year and cybersecurity issues have hit many notable organisations. APAC organisations suffered seven or more attacks infiltrating their networks or systems over the past year, and the majority (81 per cent) suffered one or more attacks. Over two thirds (76 per cent) of…
Read MoreGartner
Shifting to Cloud in India increasing Cloud security spend
Information security and risk management spending in India to grow 9.5 per cent in 2021. Enterprise information security and risk management end user spending in India is on pace to total US$2.08 billion in 2021, an increase of 9.5 per cent from 2020, according to the latest forecast from Gartner.…
Read MoreTop 10 data and analytics technology trends for 2021
Trends that can help organisations respond to change, uncertainty and opportunities. The speed at which the COVID-19 pandemic disrupted organisations has forced data and analytics (D&A) leaders to have tools and processes in place to identify key technology trends and prioritize those with the biggest potential impact on their competitive…
Read MoreAdoption of hyperautomation by Gen Z will drive supply chain autonomy
Progress of Gen Z in the workforce drives transformation. The evolution towards an autonomous supply chain has already begun, and this transformation coincides and is driven by members of Generation Z (Gen Z), that have just started to enter the workforce, according to Gartner. Born between 1997 and 2012, the oldest…
Read MoreGlobal government IT spending growth to hit 5 per cent in 2021
Government spending on devices and software to record highest increases YoY. Worldwide government IT spending is forecast to total US$483 billion in 2021, an increase of 5.1 per cent from 2020, according to the latest forecast by Gartner. “Government organisations continue to be challenged with the appropriate level of interventions…
Read MoreCustomer service and support employees want to continue working from home
Service leaders should factor employee desire into post-COVID-19 workforce plans. Service employees who traditionally did not have many opportunities to WFH are now used to it and like it, and they wish to continue in some capacity once the pandemic is over. In September 2020, Gartner surveyed 5,000 employees, including 550…
Read MoreCOVID-19 drives use of AI-enabled remote worker productivity tracking tools
A percentage of workers will try and game AI-driven tracking systems by 2023 By 2023, more than one-in-ten workers will seek to trick artificial intelligence (AI) systems used to measure employee behaviour and productivity. Such systems have seen a significant uptick in use in the wake of the COVID-19 pandemic, states Gartner’s…
Read MoreBusinesses will have a dedicated cybersecurity committee by 2025
Board directors rate cybersecurity second-highest source of risk for the enterprise. By 2025, 40 per cent of boards of directors will have a dedicated cybersecurity committee overseen by a qualified board member, up from less than 10 per cent today, according to Gartner. This is one of several organisational changes Gartner expects…
Read MoreFive digital competencies finance will need in 2021
Without improving digital competencies, finance departments will likely struggle to fully benefit from a range of incoming investments. CIOs must educate CFOs on important technologies finance teams need to reach goals in 2021. CFOs will fail to realize the full value of new technology investments unless their staff are equipped…
Read MoreCIOs need two critical personal characteristics in 2021
Companies prioritising two critical charactersitics in CIO hires. Seventy percent of hiring processes of new CIOs rank individual determination and sensitivity as two critical personal characteristics in 2021, according to Gartner. As the COVID-19 pandemic continues to shift the landscape for how global CIOs manage, collaborate and respond to their stakeholders, so…
Read More