New digital platform rules crucial next step

But glaring deficiencies in consumer laws remained. The development of new upfront rules that force dominant digital platforms to treat their users fairly is the important next step in reforming Australia’s consumer protection laws, ACCC Chair Rod Sims said today. Delivering the 2022 Ruby Hutchison Memorial Lecture, Sims applauded the…

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ACCC acts over alleged misleading conduct by Meta

The ACCC alleges that the ads promoted investment in cryptocurrency or money-making schemes. The ACCC has instituted Federal Court proceedings against Facebook owner Meta Platforms, Inc. and Meta Platforms Ireland Limited (together: Meta) alleging that they engaged in false, misleading, or deceptive conduct by publishing scam advertisements featuring prominent Australian…

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Key issues outlined for efficient and sustainable NBN regulation

National broadband service needs to move to a more standard regulatory framework. The ACCC has benefited from discussions about a new regulatory framework for the NBN with a range of stakeholders including NBN Co, broadband retailers, consumer representatives and government agencies during the past six months. While the discussions resolved…

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Westpac lastest bank to be accredited under CDR

Receives ACCC approval. Westpac Bank ACCC has approved Westpac as an Accredited Data Recipient under the Consumer Data Right. The Australian Government introduced Consumer Data Right (CDR) in Australia. CDR will give consumers greater access to and control over their data and will improve consumers’ ability to compare and switch between…

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Australian telcos alleged to have misled customers over Internet speeds

Allegedly false and misleading statements were made on the companies’ websites. The Australian Competition Consumer Commission has instituted separate proceedings in the Federal Court against each of Telstra Corporation Ltd (Telstra), Optus Internet Pty Limited (Optus), and TPG Internet Pty Ltd (TPG) for making alleged false or misleading representations in…

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Australians lose record A$851 million to scams

Scammers capitalise on pandemic. Australians lost over A$851 million to scams in 2020, a record amount, as scammers took advantage of the pandemic to con unsuspecting people, according to the Australian Competition and Consumer Commission’s (ACCC) latest Targeting Scams report. The report compiles data from Scamwatch, ReportCyber, other government agencies…

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Payment redirection scams cost Australian businesses

Combined losses reported totaled A$128 million in 2020. Payment redirection scams were the most financially damaging scams for Australian businesses in 2020 according to the Australian Competition and Consumer Commission’s (ACCC) latest Targeting Scams report. Combined losses reported to Scamwatch, other government agencies, banks and payment platforms totaled A$128 million…

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Scammers stole close to A$34M from minortities and Indigenous Australians

The CALD community represented a 60 per cent increase compared to 2019, across 11,700 reports. In Australia culturally and linguistically diverse community lose $22 million to scams in 2020, reports from Indigenous Australians up by 25 per cent, reports the Australian Competition and Consumer Commission (ACCC). “Last year we saw…

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National Broadband Network proving to be the popular option in Australia

Record number of Australians move to NBN plans. More than half a million Australian households moved to faster to the country’s National Broadband Network (NBN) plans in the March 2021 quarter, the Australian Competition and Consumer Commission’s (ACCC) latest Wholesale Market Indicators Report reveals. The recently released reportlooks at the wholesale…

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