Westpac is working with Optus to become the first private Australian business to block scammer calls Westpac has today announced new scam support and prevention measures and is warning customers to be extra careful after a recent spike in activity. New Westpac data has found reported scams increased 33 per…
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Customers are demanding more personalised insights into their spending and tools Westpac has today announced it has started the roll out of several new features in the Westpac app to provide customers with personal finance insights, new budgeting tools and the ability to track and categorise expenses. These features give…
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The changes are being driven by customers who want faster banking services Westpac Group has today announced the next steps in becoming a digital first bank and transforming the products and services offered for customers. The changes include a digital mortgage where customers can gain unconditional approval in as little…
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Westpac’s digital security measures for customers. New data released today by Westpac shows customers using a unique digital card feature in its mobile banking app have experienced a significant reduction in card fraud when shopping online. The dynamic Card Verification Code (CVC) feature was introduced in the Westpac app in…
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Everything we do now always has a very strong technology aspect. A month into her position as Westpac’s latest CTO, Yianna Papanikolaou what’s making transformation more important right now is that technology is moving fast, fuelling innovation, and changing consumers’ expectations quicker than in the past. In an interview with…
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The move into supporting Westpac’s transaction banking business is a hugely significant step. 10x Banking (10x), the financial technology firm that is disrupting the core banking sector, today announces that it will deepen its partnership with Westpac, to launch a market-leading transaction banking platform for the bank’s institutional clients. 10x Banking…
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Merchants being blocked are exclusively registered overseas. In a move to stamp-out scam purchases and protect customers, Westpac has announced it has started automatically blocking suspect online transactions from overseas retailers deemed high-risk of being a scam. When customers make an online card payment and a scam is detected, the…
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The partnership includes increased investment in Microsoft’s cloud computing service. Westpac has today announced a five-year strategic partnership with Microsoft to help drive the bank’s digital and hybrid multi-cloud strategy. The partnership includes increased investment in Microsoft’s cloud computing service, Azure, which will help Westpac continue to modernise its technology…
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Lifestyle changes driven by COVID requires new hiring models. In a recent interview with Westpac Banks’ internal magazine, Paul Bari CIO Consumer and Business said, he would look to “press go on an “experiment” to create a new “hub” of software engineers for the bank on Queensland’s Gold Coast”. In…
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Receives ACCC approval. Westpac Bank ACCC has approved Westpac as an Accredited Data Recipient under the Consumer Data Right. The Australian Government introduced Consumer Data Right (CDR) in Australia. CDR will give consumers greater access to and control over their data and will improve consumers’ ability to compare and switch between…
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