Innovative customer experience strategy twice as likely to drive repurchase orders Supply chain organizations that enable customers to get their own jobs done are twice as likely to receive repurchase orders compared with peers that focus merely on customer satisfaction or ease, according to a survey by Gartner, Inc. Theโฆ
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Young people call on big tech
Just having platform rules isnโt enough The eSafety Commissionerโs Youth Council has written an open letter to Big Tech to demand they impose consequences on users who abuse and harass others, breaching platformsโ own terms of service. Published in the lead up to the 20th annual Safer Internet Day on 7 February, the 24-member council saidโฆ
Read MoreWiz launches its first Australian data centre
The Australian data centre is built on the same design of Wizโs global infrastructure Wiz, the leading cloud security platform that rapidly enables customers to find and remove critical cloud risks, has today announced the availability of its first Australian data centre, located in Sydney, NSW. With this data centre,โฆ
Read MoreAutomotive industry leads in digital maturity
An industry like automotive is going through tremendous change Digital transformation innovation and adoption significantly accelerated in 2022, but there is still a long way to go. According to a new report from global technology intelligence firm ABI Research, on a scale of 0 to 5, the manufacturing sector scores an averageโฆ
Read MoreData centres face three key challenges
Managers are often forced to do more with less Data centres play a critical role in keeping the global economy productive. Demand for data storage and processing has become insatiable worldwide, which makes it more challenging than ever to operate and scale these facilities efficiently. Managers also face mounting pressureโฆ
Read MoreTop predictions for security and trust
Digital trust is becoming an underlying theme of all digital engagements IDC predicts that by 2025, 45 per cent of CEOs, fatigued by security spending without predictable ROI, will demand security metrics and results measurement to assess and validate investments made in their Security programs. The move towards the digital-firstโฆ
Read MoreNearly $USUS1 billion in future of work investments
The largest area of investment in 2023 will be hardware Hybrid work, once thought to be a temporary means of enabling enterprises to continue business operations through the COVID-19 pandemic, has become a mainstay for the global work landscape. To enable these hybrid work models, organizations are investing in aโฆ
Read MoreSuncorp collaboration with Microsoft
Suncorp aims to migrate 90 per cent of workloads to the cloud Suncorp Group and Microsoft have announced a three-year agreement that will accelerate the financial services companyโs ability to build and deploy digital solutions for customers and foster collaborative hybrid working. The new deal will see Suncorp increase its cloudโฆ
Read MoreCSIRO helping safeguard international nuclear material
RCVD was created through a collaboration between CSIROโs data and Data61 World-leading technology developed by CSIRO, Australiaโs national science agency, could soon play a key role in safeguarding spent nuclear fuel across the globe. The Robotized Cherenkov Viewing Device (RCVD) was created through a collaboration between CSIROโs data and digitalโฆ
Read MoreHow customer data is used in AI
An organizationโs approach to privacy impacts more than compliance Cisco published its 2023 Data Privacy Benchmark Study. The sixth annual global survey investigates professionalsโ perspectives on data privacy strategies. This yearโs study finds that despite a difficult economic environment, organizations continue to invest in privacy, with spending up significantly from $US1.2 million just three yearsโฆ
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