Customer enablement is being emphasized by 23 per cent

Innovative customer experience strategy twice as likely to drive repurchase orders Supply chain organizations that enable customers to get their own jobs done are twice as likely to receive repurchase orders compared with peers that focus merely on customer satisfaction or ease, according to a survey by Gartner, Inc. Theโ€ฆ

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Young people call on big tech

Just having platform rules isnโ€™t enough The eSafety Commissionerโ€™s Youth Council has written an open letter to Big Tech to demand they impose consequences on users who abuse and harass others, breaching platformsโ€™ own terms of service. Published in the lead up to the 20th annual Safer Internet Day on 7 February, the 24-member council saidโ€ฆ

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Wiz launches its first Australian data centre

The Australian data centre is built on the same design of Wizโ€™s global infrastructure Wiz, the leading cloud security platform that rapidly enables customers to find and remove critical cloud risks, has today announced the availability of its first Australian data centre, located in Sydney, NSW. With this data centre,โ€ฆ

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Automotive industry leads in digital maturity

An industry like automotive is going through tremendous change Digital transformation innovation and adoption significantly accelerated in 2022, but there is still a long way to go. According to a new report from global technology intelligence firm ABI Research, on a scale of 0 to 5, the manufacturing sector scores an averageโ€ฆ

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Data centres face three key challenges

Managers are often forced to do more with less Data centres play a critical role in keeping the global economy productive. Demand for data storage and processing has become insatiable worldwide, which makes it more challenging than ever to operate and scale these facilities efficiently. Managers also face mounting pressureโ€ฆ

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Top predictions for security and trust

Digital trust is becoming an underlying theme of all digital engagements IDC predicts that by 2025, 45 per cent of CEOs, fatigued by security spending without predictable ROI, will demand security metrics and results measurement to assess and validate investments made in their Security programs. The move towards the digital-firstโ€ฆ

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Suncorp collaboration with Microsoft

Suncorp aims to migrate 90 per cent of workloads to the cloud Suncorp Group and Microsoft have announced a three-year agreement that will accelerate the financial services companyโ€™s ability to build and deploy digital solutions for customers and foster collaborative hybrid working. The new deal will see Suncorp increase its cloudโ€ฆ

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CSIRO helping safeguard international nuclear material

RCVD was created through a collaboration between CSIROโ€™s data and Data61 World-leading technology developed by CSIRO, Australiaโ€™s national science agency, could soon play a key role in safeguarding spent nuclear fuel across the globe. The Robotized Cherenkov Viewing Device (RCVD) was created through a collaboration between CSIROโ€™s data and digitalโ€ฆ

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How customer data is used in AI

An organizationโ€™s approach to privacy impacts more than compliance Cisco published its 2023 Data Privacy Benchmark Study. The sixth annual global survey investigates professionalsโ€™ perspectives on data privacy strategies. This yearโ€™s study finds that despite a difficult economic environment, organizations continue to invest in privacy, with spending up significantly from $US1.2 million just three yearsโ€ฆ

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