Top 25 global banks experience a 3.8 per cent increase indicating market recovery The aggregate market capitalization (MCap) of the top 25 global banks has witnessed a growth of 3.8 per cent to reach $US3.3 trillion during the second quarter (Q2) ended on 30 June 2023, according to GlobalData, a…
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Chatbots are not consistently meeting customers’ needs and goals A recent survey conducted by Gartner, Inc. unveiled that only 8 per cent of customers utilized a chatbot during their most recent customer service experience. Furthermore, of those who did interact with a chatbot, only 25 per cent expressed their willingness…
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Starting with an inter-network roaming service trial China, a global leader in 5G technology, is set to strengthen its position further as it plans to add over 600,000 5G base stations by the end of 2023, reaching a total of 2.9 million, according to recent research conducted by Omdia. The…
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The government has implemented a multi-pronged data governance strategy The Hong Kong Special Administrative Region Government has provided a response to the question raised regarding data governance and the promotion of the digital economy. Here is a summary of the response: The government acknowledges the importance of data governance and…
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The benefits of exchanges and mutual learning among different Asian civilizations were heavily believed. A recent survey conducted by the Global Times Research Centre across 21 Asian countries has revealed the deep-rooted pride Asian people feel for their cultural heritage and the potential for a more united Asia. The survey…
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Embracing the Minimum Effective mindset involves taking a return-on-investment-driven approach In a recent report, Gartner, Inc. challenges prevailing notions in cybersecurity and urges Chief Information Security Officers (CISOs) to adopt a “Minimum Effective” mindset to enhance the impact of their security programs. The research reveals that several myths surrounding cybersecurity…
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Introducing new technologies in the current environment would prove challenging Gartner, Inc. has emphasized that while new technologies hold significant potential to revolutionize the supply chain function, they cannot address historically low levels of labour productivity unless integrated into a broader strategy. During the opening keynote presentation at the Gartner…
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The COVID-19 pandemic has accelerated digital transformation efforts in India According to the International Data Corporation (IDC), the India public cloud services (PCS) market, which includes infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS) solutions, generated a revenue of $US6.2 billion in 2022. The market is projected to reach $US17.8 billion…
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This eliminates the need for additional hardware or payment terminals Westpac, a financial institution, has announced the enablement of Apple’s Tap to Pay on iPhone contactless payment technology. This new feature provides business customers with an easy and secure payment option to accept in-person contactless payments using their compatible iPhone.…
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5G only positive trend in an otherwise stagnant market According to GlobalData, a leading data and analytics company, the mobile services market in Hong Kong is expected to face stagnation, with limited overall revenue growth projected despite the anticipated surge in 5G service adoption. Here are some key insights from…
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