Mobile call, text and data services affect telco provider’s business and residential customers. Singtel’s Australian telecommunication service provider, Optus has suffered a mobile outage on the 18th of February, with customers experiencing intermittent disruptions to their mobile call, text and data services. According to the telecommunication provider its technical teams…
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Pivoting workforce to capture new digital growth opportunities and drive digital transformation across industries. The Infocomm Media Development Authority (IMDA) is partnering with the National University of Singapore (NUS) and Singapore Polytechnic (SP) and telecommunications company Singtel to attract and build a ready pool of capable talent in 5G and…
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Aim is to drive cyber security and data science innovation in SA. Optus and the University of South Australia (UniSA) have announced a new strategic alliance designed to deliver research outcomes that drive technology innovations and educate Australia’s next generation of cyber security and data science specialists. The joint venture…
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Optus will support digital transformation with Cloud services and migration support, with Amazon Web Services (AWS). The Australian telco will offer Australian business customers a range of cloud services from consultancy, advisory, migration, managed services, as well as security and risk solutions. Under the new SCA, Optus will build a…
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Resignation follows one of the worst DDoS attacks suffered by NZX. Optus and The Australian National University (ANU) have joined forces to develop a revolutionary national system that aims to detect bushfires early and put them out within minutes. The ANU-Optus Bushfire Research Centre of Excellence will undertake advanced research…
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Local investment to deliver improved coverage Optus has switched on two new towers in East Devonport and Acacia Hills in Tasmania, while also opening a retail store in Devonport. The new towers provide residents in East Devonport and Acacia Hills with dedicated 4G coverage and capacity, forming part of Optus’…
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Striving for resilience in APAC call centres. The recent events of COVID-19 have forced CIOs and IT functions to work differently and across a broad range of tools to ensure vital contact centres are up and running, even when staff were no longer in a physical call centre. According to…
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Students and faculty to be provided with on-campus 5G lab for research, teaching and learning, and other projects Optus and Curtin University have partnered to ramp up research on 5G and connect staff, students and industry to the cutting-edge technology. Underpinned by the Optus 5G network, the co-investment will provide…
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Subhead: Cloud-based voice calling service to help businesses stay connected Optus Business is offering Australian enterprises the cloud-based voice service, called Microsoft Teams Calling with Optus. Underpinned by Microsoft’s direct routing technology and Azure Cloud platform, Microsoft Teams Calling with Optus provides Australian businesses a collaboration suit that leverages Optus’ Evolve Voice capability.…
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Telco breaches 50,000 customers’ privacy Australian law firm, Maurice Blackburn has brought a class action suit against SingTel Optus to the Office of the Australian Information Commissioner, for a breach of the Privacy Act 1988 (Cth). The complaint concerns the mistaken disclosure of customer data by Optus. In October 2019,…
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