Mobile call, text and data services affect telco provider’s business and residential customers.
Singtel’s Australian telecommunication service provider, Optus has suffered a mobile outage on the 18th of February, with customers experiencing intermittent disruptions to their mobile call, text and data services.
According to the telecommunication provider its technical teams are investigating as a priority and working to restore services.
“We understand that connectivity is important and apologise for any inconvenience caused during this time,” states Optus. “We are aware that some Optus customers including residents and businesses may be experiencing intermittent disruptions to their mobile call, text and data services.”
A spokesperson noted Optus has begun remediation on the identified fault, with some customers services having their services restored.
News outlets in Australia report Optus said the outage has affected mobile network in New South Wales, Queensland and Victoria.
Financial service provider also reported “intermittent” issues with EFTPOS services. However there’s no confirmation if these two issues are related.