The workforce has raised the level of emphasis by organizations on social sustainability issues While environmental issues have dominated the ESG/sustainability narrative, a recent International Data Corporation (IDC) survey finds that social sustainability topics account for the largest share of use cases for sustainability software. These human and social capital…
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COVID-19 has had a significant impact on how brands interact with customers As good customer experience (CX) often influences future purchase decisions, increasing customer engagement and satisfaction is the top business priority for about 1/5th of the Indian organizations, according to IDC India Digital Transformation Survey, April 2022. When the…
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There are several ways that attackers use compromised credentials Bitdefender’s latest threat debrief for July 2022 has shown it’s a new breach or a recycled list, credential leaks remain a valid threat to organizations. Credentials, which are user emails and corresponding passwords for a given site or application, are a…
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Australians are increasingly turning to social media and messaging applications ACSC has released updated guidance to help all Australians better understand how social media and messaging apps can pose a risk to the security and privacy of individuals and organisations. Australians are increasingly turning to social media and messaging applications…
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Big technology companies see huge potential in the metaverse The metaverse is anticipated to become a platform where people, especially Gen Z, spend time with social communities, consume media, and participate in virtual events and sports. Frost & Sullivan’s recent analysis, Global Metaverse Growth Opportunities, finds that the metaverse will be…
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ANZ employee determined to keep bringing her whole self to work Cecilia Fang thrives as a Modern Work Specialist, a position she has held at Microsoft for two-and-a-half years. This involves looking after more than 95 customers across Aotearoa (New Zealand). Fang explains products to clients, enabling them to connect,…
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88 per cent of people are looking for new experiences to make them smile and laugh. People want brands to make them smile and laugh, but business leaders fear using humour in customer interactions according to a new research report from Oracle Fusion Cloud Customer Experience (CX) and Gretchen Rubin, five-time New York…
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The partnership will propel PERDIM’s digital healthcare capabilities. Malaysia’s first and largest digital health platform, Health Digital Technologies Sdn. Bhd. (DoctorOnCall) has inked a strategic partnership with Pertubuhan Doktor–Doktor Islam Malaysia (PERDIM), an organisation that manages general practitioners in the provision of primary care in Malaysia. The partnership is aimed at providing…
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Telstra has enhanced network infrastructure and service offerings. Telstra has expanded its business and service offerings in the Philippines with the launch of a new Point of Presence (PoP) in Pasig City, and the establishment of a new partnership with Converge, the leading pure fibre data network and internet service…
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New forms of Wi-Fi value added services is acting to fundamentally redefine connectivity in the home. Many recent developments are converging to create an era of market revolution in residential Wi-Fi. One of these is the sooner than expected arrival of Wi-Fi 7, with early 2022 witnessing Qualcomm’s unveiling of…
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