Data files are believed to be amongst the records stolen during the data breach. The Government of South Australia was recently informed by its external payroll software provider, Frontier Software, that it was the victim of a ransomware cyber-attack directed at Frontier Software. The state government confirmed that significant personal…
Read MoreDay: January 20, 2022
Supply chain technology adoption accelerates to increase visibility and support sustainability
Customer requirements are also changing as they have adapted to eCommerce. The pandemic will continue to impact global and regional supply chains through 2022 due to factory shutdowns, transportation constraints, demand fluctuations, and supply constraints. These challenges place pressure on manufacturing, inventory availability, and last-mile delivery, resulting in increased technology…
Read MoreThailand and UK discuss trade and security ties
UK Minister Milling spoke about boosting economic, digital and technology ties between the UK and Thailand. Minister for Asia, Amanda Milling, has concluded her visit to Southeast Asia with a 3-day tour of Thailand. Meeting Vice Foreign Minister Vijavat, Minister Milling spoke about boosting economic, digital and technology ties between…
Read MoreSupply chain decisions will be made across intelligent edge ecosystems through 2025
Smart intralogistics robots will become part of most large enterprises. Driven by evolving data communications networks, including 5G, Gartner, Inc. predicts that 25 per cent of supply chain decisions will be made across intelligent edge ecosystems through 2025. “Historically, digital supply chain investments prioritized large-scale, centralized applications in domains such as manufacturing…
Read MoreThree important ways AI can benefit customer service operations
Use AI to offer insights or predictions, improve user experiences, and optimize business process automation. Insights, user experience and process improvement are three ways artificial intelligence (AI) can benefit customer service organizations, according to Gartner, Inc. Service and support leaders should understand these three benefits to thoroughly develop and track the right…
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