B2B customers expect companies to be well informed about personal interactions. Seventy-one percent of B2C customers and 86 per cent of B2B customers expect companies to be well-informed about their personal information during a service interaction, according to a survey by Gartner, Inc. A Gartner survey of more than 5,800…
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Recent report showed authorized products may have surveilled and harvested personal data. Governments of 49 of the world’s most populous countries harmed children’s rights by endorsing online learning products during Covid-19 school closures without adequately protecting children’s privacy, Human Rights Watch said in a recently released report. The report, How…
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Privacy will drive spending on data protection and compliance technology to more than $15B by 2024. Digital ethics sits at the peak of the Gartner, Inc. Hype Cycle for Privacy, 2021, as people become increasingly aware of the value of their personal information and frustrated by lack of transparency and…
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Reporting of personal information from Waikato DHB breach. Privacy Commissioner John Edwards is very concerned about RNZ’s reporting of personal information which was taken from documents leaked online following the Waikato District Health Boards’ cyberattack. “This reporting would appear to raise quite significant ethical questions, and I would be concerned…
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Portable location trackers catch on. The recent buzz around bluetooth-enabled location trackers, largely due to Apple’s Airtags, has placed this technology in the spotlight, notes analyst firm GlobalData. Customers now need to be made aware of what private data these devices can gather and share because the buzz is likely…
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MLS’ financial representatives were not continuously conveyed and trained on up-to-date requirements for personal devices. Singapore’s Personal Data Protection Commission (the Commission) received a data breach notification on 23 March 2020 from Manulife Singapore (MLS), about a representative who was licensed to provide financial advisory services representing MLS had misplaced…
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Orders compensation payable by Home Affairs for breaching detainees’ privacy. The Department of Home Affairs (formerly the Department of Immigration and Border Protection) has been found to have interfered with the privacy of 9,251 detainees in immigration detention by mistakenly releasing their personal information. Australian Information Commissioner and Privacy Commissioner…
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Singapore Govt. justifies COVID-19 trace app data use by the police Minister of State, Ministry of Home Affairs and Ministry of Sustainability and the Environment Desmond Tan, has justified the Singapore Police Force empowerment under the Criminal Procedure Code (CPC) to obtain any data, including TraceTogether (TT) data, for criminal…
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Telco breaches 50,000 customers’ privacy Australian law firm, Maurice Blackburn has brought a class action suit against SingTel Optus to the Office of the Australian Information Commissioner, for a breach of the Privacy Act 1988 (Cth). The complaint concerns the mistaken disclosure of customer data by Optus. In October 2019,…
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The Australian Information Commissioner (AIC) has been given by the Australian Federal Court to serve legal documents to US-Facebook and Facebook Ireland. According to the “Federal Court the material demonstrates a genuine argument about contravention, sufficient to justify causing the respondents to be subject to the litigation in Australia where…
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