Reimagining products and services and building digital banking experiences. The Commonwealth Bank of Australia (CBA) has launched a pilot under the new Consumer Data Right (CDR), becoming the first major Australian bank to allow customers to view account balances from other eligible financial institutions directly in the CommBank app. The…
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Global digital leaders’ views on the trends, challenges and opportunities shaping businesses around the world. COVID-19 has proved to be the spark that ignited the digital transformation journey (DX) for a lot of companies. Trends that had been building for many years have been supercharged by the pandemic. Digital leaders…
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Data and analytics leaders leading or heavily involved in digital transformation initiatives. About seventy-two percent of data and analytics (D&A) leaders with digital initiatives are either leading or heavily involved in their organisation’s digital transformation initiatives, according to Gartner’s sixth annual Chief Data Officer (CDO) survey. “The results indicate that…
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Reliance on digital collaboration tools and IT self-service requirements changed workers’ relationships to technology. A recent Gartner survey shows today’s office workers consider themselves digital technology experts since COVID-19 has created heavy reliance on digital collaboration tools and self-service IT requirements. The survey showed nearly one in five workers (18…
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From piloting digital admission testing to opening an AI centre with South Korea. Hanoi University of Science and Technology (HUST) has signed onto a pilot of the computer-based admission test using Khaothi.Online platform, to work towards advancing evaluation and testing systems for high-quality training and effective education services. Working FPT…
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Streamlining the way the future of work opeartes with technology is key enabler to a modern workplace. Asia Pacific (APAC) business decision makers are calibrating their digital transformation strategies while balancing cost management initiatives and plans for growth in new markets. In a recently released report, The APAC Transformation Vision: Balancing…
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Continuing trend that has likely been cemented by the pandemic. The Malaysia Digital Economy Corporation (MDEC) newly released initiative, MyDigitalWorkForce Work In Tech (MYWiT) initiative, a training and hiring incentive program, aimed at boosting the digital business services sector as well as developing quality tech talents in Malaysia. This initiative…
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Thai financial service provider outlines several digital initiatives in early 2021. Bangkok Bank is progressing its roadmap to create digital experiences by connecting online-offline platforms to provide customers with easy and smooth services. The Bank has extended its banking agents through Counter Service to 12,500 7-Eleven stores nationwide which will…
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Technology can support the entire organisation through the different stages of any business crisis. In the wake of the COVID-19 pandemic, resiliency has become a business priority. But traditional approaches struggle to integrate business resiliency with the digital environment in which companies increasingly operate. A recently report from IDC presents…
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FIs remain vigilant towards remote working risks and take pre-emptive steps to mitigate them. During 2020 Asia’s traditional revenue streams were hampered, resulting in salary and recruitment slowdowns, and a new working normal was imposed. As businesses turned to the latest technological advancements in order to counterbalance the effects of…
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