India had the highest growth in mobile broadband traffic globally. In 2020, India’s data traffic grew by 36 per cent year on year (YoY) primarily due to rise in 4G data consumption as 4G subscribers surpassed 700 million with 100 million new additions during the year. Nokia’s recently released Mobile…
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Colocation and data centre markets undergoing rapid shifts
Growth in the carbon neutral data centre market is expected to be driven by various government policies and environmental regulations. The colocation and data centre markets have been undergoing rapid shifts in both the vendor landscape and the ways that customers consume services. With Europe and North America remaining the largest…
Read MoreBupa fast-tracked communication and collaboration during COVID-19
Healthcare company in Australia saw a high rate of Teams use during the pandemic in 2020. Bupa is a healthcare company offering a broad range of services, including aged care and retirement, dental, optical, health insurance, and community wellbeing initiatives. When COVID-19 struck it was all hands to the pumps…
Read MoreAustralia’s Information Commissioner finds Dept of Home Affairs breached data privacy
Orders compensation payable by Home Affairs for breaching detainees’ privacy. The Department of Home Affairs (formerly the Department of Immigration and Border Protection) has been found to have interfered with the privacy of 9,251 detainees in immigration detention by mistakenly releasing their personal information. Australian Information Commissioner and Privacy Commissioner…
Read MoreOpenNetLab empowers AI-assisted networking research
The application of AI technology in the networking field, has many challenges. Microsoft has set up OpenNetLab, an open networking community and platform in collaboration with multiple universities in Asia, including academia from China, Korea and Singapore. OpenNetLab is a network research community project. Its aims to promote the application…
Read MoreDecision-makers confident with data analytics
Analytics solutions are an essential business need to enable digital trust and resiliency during the COVID-19 crisis. Revenues for Big Data and Analytics (BDA) solutions to reach US$22.6 billion in 2020, with a year on year (YoY) growth of 12.0 per cent over 2019 in Asia/Pacific. The recently released IDC…
Read MoreTraceTogether app data will be used for criminal investigations
Singapore Govt. justifies COVID-19 trace app data use by the police Minister of State, Ministry of Home Affairs and Ministry of Sustainability and the Environment Desmond Tan, has justified the Singapore Police Force empowerment under the Criminal Procedure Code (CPC) to obtain any data, including TraceTogether (TT) data, for criminal…
Read MoreValue in data from voice of the customer strategy
Insights can be gained from customer motivations, impressions, and experiences. Service organisations looking to make more informed decisions on customer experience (CX) investments and improvement should implement a cohesive voice-of-the-customer (VoC) strategy, according to Gartner. This will allow customer service and support leaders to gain deeper insights into customer motivations,…
Read More‘Data divide’ emerges during pandemic
Data from YouGov Survey finds data-driven organisations claim to have critical business advantages during the pandemic Australian businesses that invested in data programs to help with changes triggered by the COVID-19 pandemic expect to perform better in the coming year than non-data driven companies, according to a new survey from…
Read MoreSpace the new frontier for APAC tech development
UN says companies in the region are looking towards space for sustainable development. Asian and Pacific nations are leveraging space technology and geospatial information to respond to challenges on the ground, including in their efforts to contain the spread and mitigate the impact of the coronavirus pandemic, according to a recently…
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