Transforming the travel and tourism industry

Service robotics industry to reach $US216bn in 2023 The service robotics industry is set to register a compound annual growth rate (CAGR) of 21.5 per cent to reach $US216 billion in 2030, driven by investments across consumer facing industries, including travel and tourism. The overall robotics industry is set to…

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Services tracker finds accelerated growth due to inflation

The future remains shadowed by the looming recession Worldwide spending on telecommunications and pay TV services will be nearly $US1.6 trillion in 2022, representing a year-over-year increase of 1.9 per cent, according to the International Data Corporation Worldwide Semiannual Telecom Services Tracker. The latest forecast is a bit more optimistic…

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Hybrid workplaces to become a competitive strategy

Organizations must shift from a reactive to a proactive approach Most businesses intend to support a hybrid workplace in the ever-changing work environment of the twenty-first century. Maintaining a hybrid workplace is the most effective way to stay competitive in the labour market and attract and retain the most talented…

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Royal Brunei Airlines’ business takes off with Oracle

Oracle Fusion Cloud Applications Suite to optimise its finance and HR systems Royal Brunei Airlines Sdn Bhd has selected Oracle Fusion Cloud Applications Suite to streamline its finance and human resources (HR) workflows and unlock greater operational efficiencies. With Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Human Capital Management (HCM), Royal Brunei…

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Four actions for chief supply chain officers

Often backorders have been viewed as ‘shadow’ transactions Chief supply chain officers (CSCOs) tasked to grow direct-to-consumer (D2C) selling and other forms of digital commerce, must implement four actions to navigate ongoing supply chain disruptions, according to Gartner, Inc. These disruptions have resulted in out-of-stocks, missed sales and disappointed consumers. “Disruption…

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IDC maintains its forecast despite a looming recession

The worldwide services market will likely continue on its current growth trajectory Worldwide IT and business services revenue is expected to grow (in constant currency) 5.7 per cent this year and 5.2 per cent in 2023, according to the International Data Corporation (IDC) Worldwide Semi-annual Services Tracker. In nominal dollar denominated…

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Australian leaders see correlation between DE&I efforts

Diversity matters more to companies now than ever before With lasting global impact from the pandemic and growing expectations for hybrid work, diversity, equity, and inclusion (DE&I) has been brought to the forefront of every business agenda. A new report, Employees at the Center: What It Takes to Lead on DE&I…

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Increasing automation within three years

Organizations to implement infrastructure automation Eighty-five percent of infrastructure and operations (I&O) leaders that do not currently have any full automation expect to become more automated in the next two to three years, according to a new survey by Gartner, Inc. Gartner predicts that by 2025, 70 per cent of organizations will…

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Functions aiming for a touchless close by 2025

Automation in most finance functions has gone after low-hanging fruit A February 2022 survey of 155 finance executives revealed that 55 per cent of respondents are aiming for a touchless financial close by 2025, according to Gartner, Inc. “Most finance functions want to close faster, cheaper, and with fewer errors,”…

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Seven disruptions CIOs might not see coming

Disruptions are fundamental shifts that create lasting change CIOs must take time to consider “what if” scenarios to avoid being blindsided by social, behavioral and technological disruptions, according to Gartner, Inc. Speaking at Gartner IT Symposium/Xpo in Australia today, David Yockelson, VP analyst at Gartner, said many disruptions that seem futuristic may be…

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