Emerging technologies expanding immersive experience

Supporting accelerated AI model creation and deployment The 25 emerging technologies to watch on the Gartner, Inc. Hype Cycle for Emerging Technologies, 2022 are enabling the evolution and expansion of immersive experiences, accelerating artificial intelligence (AI) automation, and optimizing technologist delivery. “Emerging technologies offer transformational potential for businesses, but CIOs and technology…

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Hype cycle for cloud platform services 2022

Global iPaas end-user spending to grow 18.5 per cent in 2022 Integration Platform as a Service (iPaaS) and low-code application platform (LCAP) will climb the Plateau of Productivity in less than two years, according to the Gartner, Inc. Hype Cycle for Cloud Platform Services, 2022. The Plateau of Productivity highlights…

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Chatbots will become a primary customer service channel

Chatbot investment on the rise but low ROI and other challenges persist By 2027, chatbots will become the primary customer service channel for roughly a quarter of organizations, according to Gartner, Inc. “Chatbots and virtual customer assistants (VCAs) have evolved over the past decade to become a critical technology component…

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Economic downturn now top emerging risk worrying executives

Unusually high degree of interrelated risks shown in 2Q22 quaterly Concern about a macroeconomic downturn has rapidly ascended into the top emerging risk facing organizations, according to Gartner, Inc.’s latest global Emerging Risks Report. The survey, with 306 senior executives and risk management professionals, was conducted in the second quarter of…

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Human leadership as the next evolution of leadership

Only 29 per cent of employees believe their leader exhibits human leadership. A survey of more than 230 HR leaders revealed that 90 per cent believe that to succeed in today’s work environment, leaders must focus on the human aspects of leadership. Yet, another Gartner survey of nearly 3,400 employees, also conducted…

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