Digital inclusion is a force for good

Digital inclusion combines altruism with commercial benefits Digital inclusion is central to environment, social, and governance (ESG) initiatives, and one that tech companies are actively embracing, according to research conducted by GlobalData. The leading data and analytics company notes that digital inclusion encompasses sharing skills and providing technology to the…

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Steady growth for enterprise applications through 2026

The digital world is completely altering the way software is utilized According to a new International Data Corporation forecast, worldwide revenue for enterprise applications will grow from $US279.6 billion in 2022 to $US385.2 billion in 2026 with a five-year compound annual growth rate (CAGR) of 8.0 per cent. Nearly all…

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Government IT spending to grow 6.8 per cent

Government CIOs will need to address concerns of digital transformation Worldwide government IT spending is forecast to total $US588.9 billion in 2023, an increase of 6.8 per cent from 2022, according to Gartner, Inc. “Government organizations are continuing to modernize legacy IT and invest in initiatives that improve access to…

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A telco sustainability reality check

Sustainability and profitability are not mutually exclusive Global pressure is increasing for telcos to reduce energy and waste and achieve climate-related targets, all while making massive investments in energy-draining 5G spectrum, infrastructure, and supporting technologies. As a result, living up to the hype of both 5G performance standards (super-fast speeds,…

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Top trends impacting infrastructure and operations

The changes that I&O teams face are shifting views on purchasing and more Gartner, Inc. highlighted the six trends that will have significant impact on infrastructure and operations (I&O) over the next 12 to 18 months. Gartner analysts presented the findings during the Gartner IT Infrastructure, Operations & Cloud Strategies Conference,…

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The deglobalizing of the sustainability agenda

Compared with COP26, COP27 was a disappointment The war in Ukraine, the global cost of living crisis, and the rise of trade wars are deglobalizing the sustainability agenda, according to GlobalData, a leading data and analytics company. Robert Pritchard, Senior Analyst for Enterprise Technology and Services at GlobalData, said: “Compared with…

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Cybersecurity resilience emerges as a top priority

The leading types of incidents were network or data breaches Cybersecurity resilience is a top priority for companies as they look to defend against a rapidly evolving threat landscape, according to the latest edition of Cisco’s annual Security Outcomes Report launched today. Titled, Security Outcomes Report, Volume 3: Achieving Security Resilience,…

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Customer experience in financial services industry declining

Many financial services firms have been creating entirely digital experiences According to Forrester’s 2022 Australia Customer Experience Index (CX Index™), the customer experience quality of both the banking and superannuation industries have declined significantly, with the average CX scores falling from 69.2 to 60.5 and 66.7 to 62.5 (on a…

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