The report assessed businesses against seven key dimensions One in 10 Australian financial services providers have already reached net zero emissions from their own operations, compared to one in 20 businesses across all Australian industries. This is the key finding in a new report into sustainability progress from Microsoft ANZ…
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Customers seek support to better understand the features and processes that they use With digital banking becoming ever prevalent in recent years, banks are scrambling to provide enhanced digital experience to attract and retain customers. Against this backdrop, St. George has emerged as the leading Australian bank for net satisfaction of digital…
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PayTo for CBA business customers to create payment agreements and receive payments Commonwealth Bank (CBA) has become the first major Australian bank to enable PayTo payments for CBA customers – a new digital way to authorise payments from a CBA bank account, and the latest initiative from New Payments Platform…
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Westpac is working with Optus to become the first private Australian business to block scammer calls Westpac has today announced new scam support and prevention measures and is warning customers to be extra careful after a recent spike in activity. New Westpac data has found reported scams increased 33 per…
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Customers are demanding more personalised insights into their spending and tools Westpac has today announced it has started the roll out of several new features in the Westpac app to provide customers with personal finance insights, new budgeting tools and the ability to track and categorise expenses. These features give…
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Microsoft Cloud for Financial Services will provide the platform for a sophisticated customer experience As part of its digital transformation, Bank of Queensland Group (BOQ) has joined Microsoft in a 5-year strategic partnership to simplify the bank’s digital ecosystem and deliver improved outcomes for customers. Under the new deal, BOQ…
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Analysts continue to explore digital banking trends Banking-as-a-Service (BaaS) will hit mainstream adoption within two years, according to the latest Gartner Hype Cycle for Digital Banking Transformation. Gartner predicts that 30% of banks with greater than $1 billion in assets will launch BaaS for new revenue by the end of…
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During his tenure, Pascal established a very strong leadership team Chief Executive Officer of the Commonwealth Bank, Matt Comyn, has today announced a change to the bank’s Executive Leadership Team. Group Executive, Technology and Group Chief Information Officer, Pascal Boillat, will leave the bank in mid-November to return to the…
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Bendigo and Adelaide Bank full year 2022 financial result Bendigo and Adelaide Bank Limited (ASX:BEN), Australia’s better big bank, today announced its results for the full year ending 30 June 2022. Statutory net profit after tax:$US488.1 million, down 6.9 per cent Cash earnings after tax:$US500.4 million, up 9.4 per cent…
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The changes are being driven by customers who want faster banking services Westpac Group has today announced the next steps in becoming a digital first bank and transforming the products and services offered for customers. The changes include a digital mortgage where customers can gain unconditional approval in as little…
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