7 technology disruptions that will impact sales

Technology is taking on an even more central role in the sales process. Sales leaders need to recognize, prioritize, and respond to seven technology disruptions that will transform sales over the next five years, according to Gartner, Inc. They include generative artificial intelligence (AI), digital twin of the customer, augmented…

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AI spending will rise over $US46 Billion by 2026

AI Solutions have become an essential part of process improvement Asia/Pacific spending on AI systems (including hardware, software, and services) will rise from $US20.6 billion in 2022 to around $US46.6 billion in 2026, according to IDC’s latest Worldwide Artificial Intelligence Spending Guide. Artificial intelligence (AI) solutions have become an essential part…

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Artificial intelligence spending grew 20.7 per cent worldwide in 2021

AI software captures the largest share of AI spending Worldwide revenues for the artificial intelligence (AI) market, including software, hardware, and services for both AI centric and AI non-centric applications*, totalled $US383.3 billion in 2021, an increase of 20.7 per cent over the prior year, according to the most recent…

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Top investment priorities by healthcare providers

Technologies that enable data storage and data-based decisions will attract investment Artificial Intelligence (AI) and Cloud are the top technologies that healthcare providers in Asia/Pacific (including Japan) will be investing on in the next three years. The survey report focuses on healthcare providers, such as hospitals, clinics, and primary healthcare…

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Conversational AI will reduce contact centre agent labour costs

Spending to reach nearly $US2 billion in 2022 By 2026, conversational artificial intelligence (AI) deployments within contact centres will reduce agent labour costs by $US80 billion, according to Gartner, Inc. Worldwide end-user spending on conversational AI solutions within contact centres is forecast to reach $US1.99 billion in 2022. “Gartner estimates…

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One million Indonesians turn to AI

KUPU’s AI-powered recruitment app bridges the growing employment gap KUPU, an AI-driven platform that matches job seeker profiles to recruiters via dynamic skill-based profile scanning, reveals that over one million Indonesians have signed up to its job matching service in the first ten months since its launch. The new service, developed…

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Executives think automation can be applied to business decisions

One-third of organizations are applying AI across several business units 80 per cent of executives think automation can be applied to any business decision. As automation becomes embedded in digital business, the survey revealed how organizations are evolving their use of artificial intelligence (AI) as part of their automation strategies. “The survey…

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Why smart cities are the future momentum

Designers can create an AI solution for monitoring energy usage Taiwan ’s ICT industry development has shifted from focusing on hardware to hardware/software integration models. The industry is combining big data analysis and AI applications in public IoT to facilitate the development of smart city management. Tools such as IoT,…

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4 actions drive finance AI success

Getting AI right in finance isn’t just about investing the most time or money. Four implementation behaviours are the most important in quickly delivering finance artificial intelligence (AI) initiatives that meet or exceed the expected impact and deliver critical finance and business outcomes, according to Gartner, Inc. “The use of…

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AI utility NovA! to unlock opportunities

NovA! will assist FIs to set appropriate sustainability performance targets. The Monetary Authority of Singapore (MAS) announced today the first use case of NovA! to help financial institutions (FIs) assess the sustainability performance of Singapore’s real estate sector. NovA!, part of the National Artificial Intelligence (AI) Programme in Finance, is…

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