UCENet has engaged in combating unsolicited communications Australia has joined five other nations in strengthening strategic engagement in the global fight against scams, unsolicited telemarketing and spam following an agreement between international regulators. The ACMA has entered a renewed memorandum of understanding (MOU) as part of the global Unsolicited Communications…
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Commbank penalised $US3.55 million for spam breaches
The investigation found that CBA had sent more than 61 million marketing emails to customers The Commonwealth Bank of Australia (CBA) has been issued a record penalty of $US3.55 million by the Australian Communications and Media Authority (ACMA) for violating Australia’s spam laws. An ACMA investigation revealed that CBA had…
Read MoreTelcos breached for allowing SMS scams
ACMA investigations found 3 telco provides that were guilty The Australian Communications and Media Authority (ACMA) has taken action against a number of telcos after compliance failures were used by scammers to send SMS road toll, Medicare and Australia Post impersonation scams to consumers. ACMA investigations found Sinch Australia Pty Ltd…
Read MoreModica breaches SMS scam reduction rules
This is a widely used trick used by scammers to gain consumer trust SMS-focused telco Modica has become the first company breached under new anti-SMS scam rules registered by the Australian Communications and Media Authority (ACMA) in mid-2022. An ACMA investigation found Modica allowed customers to send SMS using text-based sender IDs…
Read MoreIMDA and ACMA sign Memorandum of Understanding
The burgeoning digital economy sees growing international cooperation The Infocomm Media Development Authority (IMDA) and Australian Communications and Media Authority (ACMA) have signed an MOU to enhance cooperation between both counties to combat scam and spam. The MOU was signed on 18 July 2022 by the Chief Executive of IMDA,…
Read MoreIMDA and ACMA sign memorandum of understanding
Parties have agreed to mutual exchanges of knowledge and expertise The Infocomm Media Development Authority (IMDA) and Australian Communications and Media Authority (ACMA) have signed an MOU to enhance cooperation between both counties to combat scam and spam. The MOU was signed on 18 July 2022 by the Chief Executive…
Read MoreIMDA and ACMA sign Memorandum of Understanding
For enhanced cooperation to combat scam and spam communications The Infocomm Media Development Authority (IMDA) and Australian Communications and Media Authority (ACMA) have signed an MOU to enhance cooperation between both counties to combat scam and spam. The MOU was signed on 18 July 2022 by the Chief Executive of…
Read MoreAustralia and Singapore to fight unwanted calls and messages
The new strategic agreement will promote further engagement Australia and Singapore will unite in the fight against unsolicited telemarketing, spam and scams following an agreement between the Australian Communications and Media Authority (ACMA) and the Info-communications Media Development Authority of Singapore (IMDA). The new strategic agreement will promote further engagement…
Read MoreTelstra owes more than A$2.2 million in refunds and penalties
Fined for billing errors. Telstra has refunded customers more than A$1.73 million and paid a A$506,160 infringement notice after it overcharged thousands of customers following investigations by the Australian Communications and Media Authority (ACMA). In 2020, the ACMA directed Telstra to comply with billing accuracy obligations after an investigation found it had overcharged more…
Read MoreACMA issues formal warning to Tabcorp for online in-play betting
ACMA issues formal warning to Tabcorp for online in-play betting The Australian Communications and Media Authority (ACMA) has issued a formal warning to Tabcorp Holdings Ltd (Tabcorp) after it was found to have accepted 37 illegal online in-play bets on a United States college basketball game. Online in-play betting—betting on…
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