Reshaping the digital landscape in Southeast Asia
PeaCom, an AI-powered start-up specializing in multi-channel communication and customer engagement solutions, has announced its official launch in Southeast Asia, beginning with Singapore, Vietnam, Myanmar, and Laos. The company aims to revolutionize the digital landscape by equipping businesses with innovative communication tools that enhance customer experience and drive growth. Already securing partnerships with regional giants like Shopee and accessing tier-one enterprises in the airlines and digital TV industries through strategic partner Mobifone Global, PeaCom is poised to make a significant impact in the region.
Drawing inspiration from global leaders like Sinch.com and CM.com, PeaCom’s state-of-the-art technology enables businesses to engage with their customers in personalized and impactful ways across multiple channels and platforms. By offering solutions that leverage artificial intelligence, PeaCom empowers businesses to deliver prompt and accurate responses, cater to different languages and communication channels, and provide convenient, simple, and efficient interactions with their customers.
Han Truong, Founder of PeaCom, expressed excitement about sharing key insights with other regional partners, highlighting the success they have witnessed so far. Open and clickthrough rates have increased significantly, and the renewal rate is three times more efficient than existing channels.
After months of testing and proof-of-concept trials, large enterprises have started adopting PeaCom’s innovative solutions. Some are implementing the solutions nationally and regionally to enhance their customer engagement strategies, improve customer satisfaction, and drive business growth.
PeaCom’s ability to seamlessly operate across multiple communication channels, including RCS, Viber, WhatsApp, Facebook, Telegram, iMessage, and more, sets it apart in the market. As the first platform to offer this capability, PeaCom is well-positioned to shape the future of customer engagement in Southeast Asia. With advanced features like AI-powered chatbots, dynamic messaging experiences, and real-time customer insights, PeaCom enables businesses to build meaningful relationships and deliver exceptional customer experiences.
In the evolving landscape of conversational marketing, where personalized and interactive conversations are crucial, PeaCom’s platform offers businesses the opportunity to stay ahead of the curve and revolutionize their customer engagement strategies. The company’s dedication to equipping Southeast Asian businesses with the necessary tools for success in the AI revolution positions it as a significant player in the region.
PeaCom’s launch marks an important milestone in the quest to enhance customer communication and drive business growth in Southeast Asia. With its innovative solutions, PeaCom is set to transform the way businesses engage with their customers and shape the future of the digital landscape in the region.
