Coles faced “technical issues”

Australian supermarket giant forced to temporarily shut down 800 stores.

Australian supermarket giant Coles faced technical issues across its stores on Friday. Coles tweeted nationally the supermarket giant had to close its stores across the country due to being unable to process transactions.

According to a number of media sources Coles spokespeople confirmed the outage, stating it had “affected 800 stores”. Although no reason was given for the “technical issues”.

In August the supermarket giant announced it would be using digital capabilities to accelerate personlised shopping.

Steven Cain, CEO at Coles said as we add new features, this could include recipes that change daily rather than weekly, as well as tailored content on food and drink trends.

“We will be investing more in digital content and capability for customers and suppliers, as well as better value by lowering the cost of breakfast, lunch and dinner, and improving our sustainability by reducing our reliance on paper,” he said.

Roger Sniezek is currently listed as the CIO of Coles. He has an extensive experience with international loyalty and data programs, including the launch of the UK’s largest loyalty program, as well as holding senior information technology roles.

Since joining Coles in 2011, Sniezek has held the roles of Digital Director and General Manager, Loyalty, CRM and flybuys, including leading the relaunch of flybuys and its continued development.





Leave a Comment

Related posts