Elevating testing improves customer experience develops maturity

The results show that when QE is a strategic pillar of development mabl, the SaaS leader in intelligent test automation, today announced the results of their fourth annual Testing in DevOps Report. This year’s analysis gathered insights from over 500 quality and engineering professionals to understand how the role of…

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Constrained budgets to impact legal departments

Legal departments may not be facing cost cutting at the moment Corporate legal departments will feel the impact of three major trends in 2023, according to Gartner, Inc. The trends range from ongoing disruption to flat budgets, to information-related regulation. “At the broadest level, legal resources will remain flat due…

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Data’s role in building the CompTIA HR Summit 2023

Organizations can no longer follow conventional business cycles A data-centric approach to the digital transformation of organizations and reskilling and upskilling of workforces is the focus of the HR Summit 2023 presented by CompTIA, the nonprofit association for the information technology (IT) industry and workforce, on Friday, Jan. 27. Summit speakers include…

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Reducing the carbon footprint of their packaging

Enterprises will be forced to reframe their targets With most public commitments to sustainable packaging at risk of going unfulfilled, 20 per cent of organizations will shift their focus from recycling and eliminating plastics to reducing the carbon footprint of their packaging by 2026. While the pivot in focus leaves…

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Organizations looking for composable finance applications

Flexible approach to finance tech stack CFOs who adopt a composable technology strategy will achieve higher revenue growth than peers who take more traditional routes with their technology investments, according to Gartner, Inc. By 2024, 60 per cent of finance organizations will seek composable finance applications in new technology investments.…

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Customer experience in financial services industry declining

Many financial services firms have been creating entirely digital experiences According to Forrester’s 2022 Australia Customer Experience Index (CX Index™), the customer experience quality of both the banking and superannuation industries have declined significantly, with the average CX scores falling from 69.2 to 60.5 and 66.7 to 62.5 (on a…

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Human-centric work models boosts employee performance

Organizations are designing workflows and workplaces around holistic human needs Employees who operate in human-centric work models – where they are seen as people, not just resources – are 3.8 times more likely to be high performing, according to a survey by Gartner, Inc. The June 2022 Gartner global survey of more…

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Lookout Threat Lab discovers predatory loan apps

Mobile apps have made managing lives a lot easier Lookout, Inc., the endpoint to cloud security company, today announced the discovery of nearly 300 loan apps that exhibit predatory behaviour such as exfiltrating excessive user data from mobile devices and harassing borrowers for repayment. These apps, which were found in…

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