Advancing ESG to establish a sustainable digital economy

CEO of MDEC shares his thoughts There is increasing regulatory and stakeholder demand for businesses to disclose non-financial metrics of the environmental and social impact of their operations. Organisations are now urged to better manage these risks, progressing in a way that delivers both a decent rate of return as…

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4 paths for legal & compliance to stay ahead

COVID-19 pandemic has driven an unparalleled pace of regulatory change There are four primary options available to legal and compliance leaders to cope with unprecedented levels of regulatory change, according to Gartner, Inc. These regulatory changes are being driven by increasing regulatory oversight, renewed geopolitical tensions and the ongoing COVID-19 pandemic. “The…

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Sustainability initiatives promoting big data and analytics adoption

Healthy BDA spending across various industries in A/NZ Australia and New Zealand (A/NZ) spending on BDA solutions captured a net spend of $US5.5 billion in 2022 and is expected to register a compounded annual growth rate of 13.3 per cent (2021-2026). The rising capacity for digitization emphasis better control on data,…

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Government tech purchase decisions take on average 22 months

Public sector buying teams are large At 22 months, the public sector has the longest average buying cycle for technology purchases compared to other industries, according to a survey from Gartner, Inc. In November and December 2021, Gartner surveyed 1,120 executives involved in technology evaluation or selection, including 79 from…

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Slower spending and a turbulent economy will make 2023 planning difficult

Forrester’s Planning Guides provide benchmark data and insights According to Forrester’s 2023 Planning Guides, released today, business leaders who plan for “business as usual” modest spending increases in the year ahead will fall short. Indeed, due to an unpredictable and turbulent economy, leaders will need to tackle planning with discipline and precision…

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Indonesia and Singapore pursuing cross-border QR code payments

Promoting the use of local currencies for bilateral transactions Bank Indonesia (BI) and the Monetary Authority of Singapore (MAS) today announced the commencement of work on a cross-border QR payment linkage between Indonesia and Singapore as part of the ASEAN-wide payments connectivity effort. This linkage, which is targeted to be…

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Conversational AI will reduce contact centre agent labour costs

Spending to reach nearly $US2 billion in 2022 By 2026, conversational artificial intelligence (AI) deployments within contact centres will reduce agent labour costs by $US80 billion, according to Gartner, Inc. Worldwide end-user spending on conversational AI solutions within contact centres is forecast to reach $US1.99 billion in 2022. “Gartner estimates…

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Ransomware attacks targeting businesses

Researchers also saw a 4 per cent rise in attacks targeting municipalities The number of ransomware attacks has increased dramatically over the past year and businesses remain the no.1 target, according to the most recent Threat Spotlight from Barracuda, a trusted partner and leading provider of cloud-enabled security solutions. Analysing 106 highly publicised attacks across the globe, including Southeast Asia between August 2021…

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