Focus on reducing the digital divide and attracting high quality digital investments. Malaysia Digital Economy Corporation (MDEC), Malaysia’s lead digital economy agency, welcomes the emphasis on digital and technology for the nations development in the Twelfth Malaysia Plan (12MP) announced by YAB Prime Minister Datuk Seri Ismail Sabri Yaakob yesterday. The five-year…
Read MoreDay: October 6, 2021
Social media outage caused global disruption
Facebook disruption hurt Instagram and WhatsApp business users. Facebook has issued an apology for a global outage on the 4th of October 2021, that caused disruption to all the people and businesses around the world who depend on the social media site. Santosh Janardhan VP Infrastructure at Facebook issued the statement offering apologies for “the…
Read MoreFixed communications service revenue in Philippines to grow at 5 per cent CAGR over 2021-2026
Mobile revenue to also grow. The total fixed communications service revenue in the Philippines is expected to increase at a compounded annual growth rate (CAGR) of 5.0 per cent from $US3.6bn in 2021 to $US4.7bn in 2026, mainly driven by the strong growth in fixed broadband segment according to GlobalData,…
Read MoreThree APAC countries increase server spending
South Korea, China and Australia increase server spending. The total addressable market size of servers in South Korea, in terms of enterprise spending opportunity, is poised to grow at a compound annual growth rate (CAGR) of 5 per cent between 2020 and 2025, driven by the acceleration in digital transformation…
Read MoreFive myths about customer service journeys that undermine service leaders’ digital investments
Customer service and support leaders should rethink their strategy to boost customer experience and loyalty. Despite heavy investments in digital channels and capabilities, customer service and support leaders are still clinging to five main myths about what customers want and how they behave today, according to Gartner. To make better…
Read MorePreserving the historical significance of the Lugang Mazu Temple through digital modelling
Rugged tablets play a role in played a key role in the documentation and protection of priceless cultural assets. The Ministry of Culture in Taiwan has created 3D models of the culturally significant Lugang Mazu Temple and its historical artifacts. Lugang Mazu Temple, built in 1591, and other age-old artifacts…
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