Security services to remain a key spending priority End-user spending on security and risk management in India is forecast to total $US2.65 billion in 2023, an increase of 8.3 per cent from 2022, according to Gartner, Inc. “The increase in adoption of digitalization, cloud applications and the rise in remote workers exposes…
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Customer enablement is being emphasized by 23 per cent
Innovative customer experience strategy twice as likely to drive repurchase orders Supply chain organizations that enable customers to get their own jobs done are twice as likely to receive repurchase orders compared with peers that focus merely on customer satisfaction or ease, according to a survey by Gartner, Inc. The…
Read MoreTrends impacting technology providers
Top trends reflect increased reliance on technology Gartner, Inc. highlighted the top trends that will impact technology providers through 2025. These trends reflect three overarching themes: businesses increasing their reliance on technology, new opportunities emerging through technology and the impact of external macro forces. “The march of digitalization continues even amidst…
Read MoreEnd-to-end resiliency in supply chains
Companies are scrambling to add resiliency to their supply chain programs Most companies will remain locked into an outdated model that will prevent them from achieving end-to-end (E2E) resiliency in their supply chains by 2026, according to Gartner, Inc. Gartner’s analysis indicates that few companies have accepted the necessary paradigm…
Read MoreConstrained budgets to impact legal departments
Legal departments may not be facing cost cutting at the moment Corporate legal departments will feel the impact of three major trends in 2023, according to Gartner, Inc. The trends range from ongoing disruption to flat budgets, to information-related regulation. “At the broadest level, legal resources will remain flat due…
Read MoreEnvironmental sustainability has become a top priority
Environmental sustainability directives require all functions to adjust in line By 2026, 70 per cent of technology sourcing, procurement, and vendor management (SPVM) leaders will have environmental-sustainability-aligned performance objectives for their functions, according to Gartner, Inc. Environmental sustainability has become a top 10 business priority for CEOs, demanding aligned environmental performance from…
Read MoreReducing the carbon footprint of their packaging
Enterprises will be forced to reframe their targets With most public commitments to sustainable packaging at risk of going unfulfilled, 20 per cent of organizations will shift their focus from recycling and eliminating plastics to reducing the carbon footprint of their packaging by 2026. While the pivot in focus leaves…
Read MoreLarge enterprises implementing Zero-Trust programs
Gartner defines zero trust as a security paradigm Zero trust is top of mind for most organizations as a critical strategy to reduce risk, but few organizations have completed zero-trust implementations. Gartner, Inc. predicts that by 2026, 10 per cent of large enterprises will have a mature and measurable zero-trust program in place, up…
Read MoreTop three priorities of effective chief data and analytic officers
CDAOs must deliver tangible business outcomes The role of the chief data and analytics officer (CDAO) is growing in influence as it becomes required for organizations to transform data into business value,” said Carlie Idoine, VP Analyst at Gartner. “CDAOs must deliver tangible business outcomes for their organizations and stakeholders, but they struggle…
Read MoreGovernment IT spending to grow 6.8 per cent
Government CIOs will need to address concerns of digital transformation Worldwide government IT spending is forecast to total $US588.9 billion in 2023, an increase of 6.8 per cent from 2022, according to Gartner, Inc. “Government organizations are continuing to modernize legacy IT and invest in initiatives that improve access to…
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