Fined for billing errors. Telstra has refunded customers more than A$1.73 million and paid a A$506,160 infringement notice after it overcharged thousands of customers following investigations by the Australian Communications and Media Authority (ACMA). In 2020, the ACMA directed Telstra to comply with billing accuracy obligations after an investigation found it had overcharged more…
Read MoreTelstra owes more than A$2.2 million in refunds and penalties
