Lack of transparency and consumer awareness prompts ACCC’s investigation The Australian Competition and Consumer Commission (ACCC) has opened a call for submissions from consumers, businesses, and interested stakeholders regarding data broker services in Australia. This initiative is part of the ACCC’s ongoing five-year digital platform services inquiry, which aims to…
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ACCC begins inquiry into regulation of telco services
The inquiry will focus on nine services, which are subject to declarations set to expire in 2024 The Australian Competition and Consumer Commission (ACCC) has initiated a public inquiry to examine whether nine wholesale telecommunications services supporting broadband, voice, and data transmission should continue to be regulated. In Australia, telecommunication…
Read MoreEstablishing a National anti-scam centre
ACCC welcomes funding The Australian Competition and Consumer Commission (ACCC) has expressed its support for the establishment of the National Anti-Scam Centre (NASC) by the Australian Government. The recently announced budget allocated $US58 million to the ACCC for the setup of the NASC over the next two years. The funding…
Read MoreACCC rejects NBN Co special access
ACCCSeveral aspects have been identified that reflect issues raised in the ongoing industry After a thorough assessment of NBN Co’s proposed variation to its Special Access Undertaking (SAU), and informed by constructive and extensive engagement with NBN Co, Retail Service Providers, consumer representatives and other stakeholders, the ACCC has today…
Read MoreSocial media reinforces the need for more protections
There is concern about the level of influence social media platforms hold The ACCC continues to support reforms to protect consumers and businesses following a new report into social media services. The report, released today, has highlighted a range of harms to consumers and small businesses occurring across social media…
Read MoreThe ACCC calls for a united front
Scammers steal over $USUS3bn from Australians The latest Targeting Scams report has revealed Australians lost a record $US3.1 billion to scams in 2022, as government, law enforcement and the private sector look to improve collaborative efforts to support the community in the fight against scams. This is an 80 per cent increase…
Read MoreACCC set to increase consumer data rights
The ACCC has focused on data holders’ compliance Executive summary The Consumer Data Right (CDR) improves consumer choice, control, and convenience by enabling access to data organisations hold about consumers and products. For the CDR to be effective it is critical that CDR data is good quality. This includes product…
Read MoreBank impersonation scams plaguing Australians
Scamwatch received 14,603 reports about bank impersonation scams in 2022 Consumers are being warned to be wary of phone calls and texts that appear to be from their bank, following alarming reports of Australians losing their life savings to a highly sophisticated impersonation scam. Reports to the ACCC’s Scamwatch indicate…
Read MoreExpanding digital platform ecosystems to be examined
This report will assess how that data can leveraged across products and services The ACCC will examine the expanding ecosystems of digital platform service providers in Australia as part of its’ five-year Digital Platform Services Inquiry. Large digital platform service providers, like Alphabet (Google), Amazon, Apple, Meta (Facebook) and Microsoft, continue…
Read MoreExpanding digital platform ecosystems
Large digital platforms have become an integral part of our daily lives The ACCC will examine the expanding ecosystems of digital platform service providers in Australia as part of its’ five-year Digital Platform Services Inquiry. Large digital platform service providers, like Alphabet (Google), Amazon, Apple, Meta (Facebook) and Microsoft, continue to…
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