Hybrid work is no longer debated
Around 25 per cent of organizations across Asia/Pacific are already redesigning their offices, 70 per cent of them will do so in an 18-month period. Organizations are redesigning their offices to bring employees back onsite and, at the same time, improve operational efficiency.
However, disruption to operations is the main challenge for AP organizations in redesigning the workplace. “Without a clear road map and demonstrated tangible ROI, office redesign projects will fail to deliver expected outcomes. For leaders and organizations, office redesign goals are to improve productivity and employee experience. However, they are averse to any disruptions to their business operations even if these will improve productivity,” says Dr. Lily Phan, Research Director, Future of Work, IDC Asia/Pacific.
Organizations are prioritizing and are willing to invest from 11–30 per cent of their budget in office redesign. They plan to transform the office to enhance both team collaboration and focused work by 2024. Smart office management software and infrastructure are also focused investments for AP organizations. Improving employee experience, enhancing operational efficiency, accommodating hybrid work, developing the company culture, and saving costs are all major drivers for organizations to redesign their offices.
“Hybrid work is no longer debated. About 60 per cent of employees prefer to work remotely, so the office must provide a comparable or even better experience for them when they are to come back in person. Many organizations are redesigning their offices, thereby improving employees’ in-office experience, and increasing collaboration and productivity,” adds Dr. Phan.
The IDC Future of Work framework takes a holistic, integrated approach, encompassing three interrelated and interconnected pillars: Culture, Augmentation, and Space. This refers to how the work environment should adapt to support a new hybrid workforce and new work culture, specifically a borderless digital workspace and reimagined workplace. This IDC Presentation focuses on the space pillar, which encompasses multiple facets of modern digital work, and it is not only limited to the physical workplace. It exists across every vertical industry and use case. Any workflow in which digital technology has emerged is a digital workspace.
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