Future of Supply Chain Survey Highlights Transformation. Sixty-one percent of supply chain leaders believe that the acceleration of remote work due to the pandemic will create a permanent hybrid work model, even at the frontline, according to Gartner, Inc. The annual Gartner Future of Supply Chain survey of 983 supply chain leaders…
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Organizations with Voice of the Customer Programs Will Supplement Traditional Surveys
Customer Experience Leaders to Improve Capabilities to Derive Customer Context. By 2025, 60 per cent of organizations with voice of the customer (VoC) programs will supplement traditional surveys by analysing voice and text interactions with customers, according to Gartner, Inc. Business and CX leaders will continue to seek ways to…
Read MoreUndertaking by JT Legal LLC
The personal data of approximately 1,006 individuals were at risk. Background The Personal Data Protection Commission (the “Commission”) received a data breach notification on 16 June 2021 from JT Legal LLC (“JTL”). JTL stated that it had been subjected to an email phishing attack which allowed the threat actor to…
Read MoreProgress Grants Its First Women in STEM Scholarship in India and Opens U.S. Scholarship Application Process
The scholarship is a four year renewable scholarship for Indian citizens who identify as women. The Progress Women in STEM Scholarship Series supports a new global generation of extraordinary women leaders in science, technology, engineering, and mathematics The leading provider of products to develop, deploy and manage high-impact applications, today…
Read MoreTom Richardson joins Great Southern Bank as new CIO to drive customer value
Tom Richardson joins Great Southern Bank as its new Chief Information Officer. Tom Richardson joins Great Southern Bank as its new Chief Information Officer today and will focus on delivering further customer benefits as part of the bank’s three-year investment program. The new role builds on his 30 years of…
Read MoreTop Predictions for the CIO Agenda in 2022 and Beyond
The success in digital acceleration has set APEJ apart from the rest of the world. Historically, CIOs have been measured on their ability to provide reliable and stable computing resources, i.e., apps, infrastructure, and services, that enabled businesses to deliver products, services, and business outcomes. Today, these abilities are considered…
Read MoreDeakin University signs A$5M contract to develop high-tech ADF training system
Deakin University to continue its development of a cutting-edge augmented and virtual naval fire fighting system for the Australian Defence Force. The Morrison Government has signed a $5.13 million contract with Deakin University to continue its development of a cutting-edge augmented and virtual naval firefighting system for the Australian Defence…
Read MoreOmicron-led spike in COVID test-related phishing poses threat to businesses
Barracuda researchers observed that COVID-related phishing attacks jumped 667 per cent. A massive Omicron-led spike in COVID test-related phishing attacks in the past few months poses a serious threat to businesses, according to Barracuda Networks, a trusted partner and leading provider of cloud-enabled security solutions. In an analysis conducted between…
Read MoreStandard Chartered appoints Roel Louwhoff
New role as Chief Technology, Operations and Transformation Officer. Standard Chartered has announced the appointment of Roel Louwhoff as Chief Technology, Operations and Transformation Officer to lead its transformation, operations, and technology agenda from 1 April 2022. This follows current Group Chief Operating Officer, David Whiteing’s decision to leave the…
Read MoreCIMB Bank Philippines Strengthen Its Digital Banking Services
The uptake of financial services among Filipino adults grew significantly in recent years, according to the BSP’s 2019 financial inclusion report. CIMB Bank Philippines, one of the fastest growing banks offering digital banking products, today announced that it has collaborated with Zoloz, an eKYC (electronic Know Your Customer) technology provider…
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