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Ministry of Education

Coping with surge of calls at the Ministry of Education Singapore

July 29, 2020 CIO Tech Team

A pandemic helped push WFH call centre needs at the Ministry of Education in Singapore Since COVID-19 Minister of Education (MOE) in Singapore has seen a surge in calls to their call centres from parents and other stakeholders. A rough summary of the nature of calls handled by MOE CC…

Government, Latest News, Technologycall centre, IT, Ministry of Education, WFHLeave a comment

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