Added on top of existing services.
Australian State Government agency, the New South Wales Department of Customer Service (NSW DCS) has extended an agreement with MessageXchange, a business-to-business integration solutions company, to now include EDI. The service will be available to the whole of NSW government, is known as Transactions.buy.
NSW DCS comprises of about 30 different agencies, entities and business units that assist the people and businesses of NSW. Excellent customer service is a key goal across the organisation. DCS provides digital leadership and innovation in government services that align with the NSW Digital Government Strategy.
The EDI service is being used by NSW Government agencies such as the Corrective Services NSW, Department of Education, and Department of Health and is available as a single, whole-of-government gateway for all NSW agencies.
A part of the NSW Digital Government Strategy is to offer digital services that will benefit customers and suppliers. With this EDI service, supplier purchase orders and other key communications are automatically transmitted to suppliers. Suppliers can receive documents quickly and electronically, and it streamlines processes and provides efficiencies for government agencies.
With the addition of EDI to the existing services MessageXchange provides, NSW DCS can now report centrally and handle different messages on a consolidated platform.
