Made progress on its journey in the second quarter of 2021.
Financial services company, Manulife has reported a second quarter 2021 net income of US$2.6 billion and core earnings of $US1.7 billion driven by continued growth in Asia and Global Wealth and Asset Management
The financial services company also announced it has made progress on its digital journey in the second quarter of 2021. In Asia, Manulife entered into a new digital collaboration with Rewardz, a rewards aggregator and management solution, to further incentivize customers in our MOVE program to be physically active.
While in Canada, Manulife became one of the first Canadian companies to use artificial intelligence in underwriting mortgage creditor insurance. In the US, Manulife integrated its underwriting decision engine with iPipeline, a leading provider of no code, low code content-based digital solutions for the life insurance and financial services industry, to accelerate the life insurance application process.
This new approach will dramatically reduce the life insurance sales cycle and offers a less intrusive way to collect medical history data with required signatures.
“In our Global WAM business, we launched a new retirement mobile app for all US plan members,” stated the company. “The new app gives members the ability to enrol in their plan, view account details, make changes to their account, and use additional financial tools that provide them with guidance on their retirement saving strategies and financial priorities.”
In late July 2021, Manulife launched a new habit-building feature on its MOVE app that allows customers to set their own fitness targets, achieve winning streaks, and earn exciting rewards, including a one to three month subscription to Chris Hemsworth’s health and fitness app, Centr.
ManulifeMOVE customers can select access to Centr as a reward, once they have achieved a series of seven ‘Self-Set Target’ challenges.
