Cloud services demand will remain heightened after COVID-19

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Entered a new era of cloud modernisation

COVID-19 has unexpectedly launched a new era of cloud modernization, found GlobalData, a data and analytics company.

Gregg Willsky principal analyst at GlobalData said for many enterprises, COVID-19 has simplified the decision to adopt a cloud-based solution.

“COVID-19 has suddenly made it evident that cloud services are essential to business continuity as companies everywhere find themselves supporting a remote workforce indefinitely,” said Willsky.
Communications and collaboration tools such as video conferencing, web conferencing and unified messaging need to extend beyond the enterprise. Businesses that previously only used cloud-based solutions internally are now repurposing them to interact with external parties such as customers, partners, and suppliers.

“Demand for cloud-based solutions has soared as virtually every business has needed to rapidly transition to a remote workforce. In fact, GlobalData forecasts that the cloud services market will be worth USD$661bn by 2024, having grown at a compound annual growth rate of 19 per cent between 2019 and 2024,” Willsky said.

Despite the massive shift to remote work, cloud infrastructure has held up well. Regardless, the COVID-19 pandemic underscores the need for cloud providers to engage in ‘worst-case-scenario’ stress testing of their solutions.

From this point forward, cloud architecture will need to accommodate a rapid scale in users and features while providing greater resiliency and reliability.

“Given this accelerated acquisition of cloud technology, adoption is likely to surpass previous levels even once the pandemic has passed,” said Willsky.

 

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