Often backorders have been viewed as ‘shadow’ transactions Chief supply chain officers (CSCOs) tasked to grow direct-to-consumer (D2C) selling and other forms of digital commerce, must implement four actions to navigate ongoing supply chain disruptions, according to Gartner, Inc. These disruptions have resulted in out-of-stocks, missed sales and disappointed consumers. “Disruption…
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The worldwide services market will likely continue on its current growth trajectory Worldwide IT and business services revenue is expected to grow (in constant currency) 5.7 per cent this year and 5.2 per cent in 2023, according to the International Data Corporation (IDC) Worldwide Semi-annual Services Tracker. In nominal dollar denominated…
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Diversity matters more to companies now than ever before With lasting global impact from the pandemic and growing expectations for hybrid work, diversity, equity, and inclusion (DE&I) has been brought to the forefront of every business agenda. A new report, Employees at the Center: What It Takes to Lead on DE&I…
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Organizations to implement infrastructure automation Eighty-five percent of infrastructure and operations (I&O) leaders that do not currently have any full automation expect to become more automated in the next two to three years, according to a new survey by Gartner, Inc. Gartner predicts that by 2025, 70 per cent of organizations will…
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Automation in most finance functions has gone after low-hanging fruit A February 2022 survey of 155 finance executives revealed that 55 per cent of respondents are aiming for a touchless financial close by 2025, according to Gartner, Inc. “Most finance functions want to close faster, cheaper, and with fewer errors,”…
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Disruptions are fundamental shifts that create lasting change CIOs must take time to consider “what if” scenarios to avoid being blindsided by social, behavioral and technological disruptions, according to Gartner, Inc. Speaking at Gartner IT Symposium/Xpo in Australia today, David Yockelson, VP analyst at Gartner, said many disruptions that seem futuristic may be…
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Supply chain resilience at peak of inflated expectations Supply chain resilience has reached the Peak of Inflated Expectations and will arrive at the Plateau of Productivity in five to 10 years, according to the Gartner, Inc. Hype Cycle for Supply Chain Strategy, 2022. The Peak of Inflated Expectations highlights capabilities where…
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More predictive and agile FP&A will make finance a better strategic partner Macroeconomic uncertainty and ongoing disruptions are continuing to drive financial planning and analysis (FP&A) leaders to accelerate technology adoption, according to Gartner, Inc. “The rate of finance technology investment continues to gather pace,” said Pritika Bhattacharjee, vice president, research in the Gartner…
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Back-office automation is top priority CFOs plan to protect their digital investments as they cut costs elsewhere in the business, according to recent surveys by Gartner, Inc. Among technology priorities, CFOs have particularly prioritized back-office automation as a key to driving down costs in the face of ongoing inflation. A July 2022 survey…
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Analysts to discuss impact of geopolitical shifts Technology governance issues emanating from cross-country politics have led to digital geopolitics rapidly becoming an issue that multinational CIOs must step up to lead, according to Gartner, Inc. Forty-one per cent of Boards of Directors view geopolitical power shifts and turbulence as one of the biggest…
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