Resorts World Genting integrates AI for peak customer experience

AI and Cloud feature heavily in new tech deployment. Genting Malaysia Berhad has gone with Alibaba Cloud to deploy its Virtual Queue (VQ) Solution at Resorts World Genting’s upcoming outdoor theme park, Genting SkyWorlds. The newly developed system will integrate Alibaba Cloud’s advanced technology with a reservation system for individual…

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Hong Kong will benefit from 5G and Cloud

Hong Kong Government CIO shared his views on the technology at various events A smart city requires 5G, said Lin Weiqiao, JP, Hong Kong Government Chief Information Officer. He made his speech during the “Connecting Cities-5G and Wi-Fi” technology forum jointly organised by the Office of the Government Chief Information…

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COVID-19 phishing emails manipulate Indian Govt email address

Phished accounts sent malware in September Indian Computer response team (CERT-In) has seen a campaign of phishing scams targeting users of the NCIs email service for Government of India (email.gov.in). CERT-In is part of the Ministry of Electronics and Information Technology Government of India. It stated the campaign involves fraudulent…

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Preparing for emergencies with AtHoc, Blackberry

BlackBerry AtHoc Public Safety edition has been given the thumbs up by tertiary education providers like Macquarie University. As part of its critical event management programs, BlackBerry AtHoc Public Safety edition enables public leaders to disseminate critical information to everyone in an affected area to keep their communities informed and safe.…

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CIOs in Asia expect budget increase post COVID

Remote working and cyber attacks prompt further technology investments Entering 2020, investment in technology had remained at an all-time high; 55 per cent of technology leaders had received a budget increase, driven by the need for operational efficiencies, customer engagement and developing new products and services, states the recent 2020 Harvey…

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