Operate all the technology needed in this ‘new normal’. Victoria’s DPV Health had an approved digital modernisation plan to transition to Microsoft Teams when the pandemic struck. It meant that when it had to quickly pivot to offer remote working opportunities and telehealth services, the digital guardrails were in place,…
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Youi keeps contact centres COVID safe and working
A/NZ insurance company’s journey to provide safe remote working during COVID-19 lockdown Like the rest of Australia, insurance company Youi needed to find a way for staff to work remotely and safely while preserving customer experience and ensuring regulatory compliance. Youi has operations in Australia, South Africa and New Zealand,…
Read MoreTaiwan’s legislatures working through COVID-19 with Microsoft Teams
Members using technology that enables them to collaborate safely and securely from remote locations. Taiwan’s legislature has moved its entire proceedings online with Microsoft Teams, to cope with COVID-19 social distancing restrictions. The 10th Legislative Yuan was sworn in early February in Taipei, with a total of 113 legislators taking…
Read MoreMaxis and Microsoft launch digital solutions for businesses in Malaysia
Malaysian telco has launched a bundled fixed line number calling with Microsoft Teams Unified Communications. This will allow voice calls from any place at any time across multiple devices. In a statement to the media, Maxis said the service will be available to customers in the enterprise, government, and SME…
Read MoreMicrosoft spices tech innovation for Pepper Money
Financial service provider ramps up innovation capability with Azure, Office 365 and Teams Australia-based financial service provider Pepper Money, has spent two years transitioning to Azure, Office 365 and deploying Teams, to help employees engage with one another and also customers. Operating since 2000, Pepper is an Australia an alternative…
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