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Sumitomo Mitsui Financial Group

Japanese financial institution upgrades AI for call centres

April 28, 2021May 2, 2021 CIO Tech Team

Technology reduces the amount of data and time required for training as well as the cost of specialised hardware setups. Sumitomo Mitsui Financial Group (SMBC Group) has started using an AI system that incorporates the advanced natural language processing technology. The system was developed jointly by SMBC Group, The Japan…

AI & Machine Learning, Latest NewsAI & Machine Learning, Sumitomo Mitsui Financial GroupLeave a comment

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