Improving AI driven hyper-personalisation efforts for customers across retail and housing businesses.
One Mount Group, a member of Vingroup and strategic partner of Techcombank, has partnered with Google Cloud to create one of Vietnam’s largest ecosystem connecting people and businesses at the intersection of technology and humanity.
The partnership will see One Mount leveraging a broad range of Google technologies, including SAP on Google Cloud and Google Workspace, in its expansion strategy and drive for continuous innovation across its lines of business.
Starting with VinShop, a dedicated retail app enabling independent shop owners to grow their business via tech enabled supply chain and inventory management. VinID, a super app and Vietnam’s largest consumer loyalty program integrating many functions such as payment, housing management, goods purchase, and financial services; and OneHousing, a one-stop destination for all needs in housing, supporting buying, selling, investing, and other real-estate-related services.
One Mount will launch and scale services quickly by leveraging a secure, open-source, containers-based approach on Google Kubernetes Engine. The organisation will also use Google Cloud’s advanced smart data analytics and AI/ML tools such as BigQuery to integrate and analyse sources of data across each subsidiary to generate actionable customer intelligence faster.
This in turn will enable One Mount to rapidly prototype solutions to complex business problems and deliver innovative new products and services, as well as deliver insights to advertisers on their platform.
“Google Cloud is a critical technology partner in One Mount’s speed to market and effort to continuously deliver differentiated services to our customers in Vietnam. Going into 2021, we’re also actively recruiting Google Cloud Platform-trained talent to help us improve our AI driven hyper-personalisation efforts for customers across our retail and housing businesses.” said Lu Luc, chief data officer, One Mount.
One Mount has seen greater reliability and availability since they moved to Google Cloud than operating on premise. They are also able to manage peaks in web traffic during special occasions like new year and ticketing which is much easier with the cloud, said Lu.